Siemens recalls Artis zee multi X-ray machines with specific serial numbers due to power supply tolerance issues that can cause X-ray tube failure during procedures. Affected units may not produce X-rays properly.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling Artis zee multi X-ray machines with specific serial numbers because a power supply tolerance issue can cause the X-ray tube to fail during procedures. This means the machine may not produce X-rays when needed, potentially disrupting medical imaging.
The power supply in the generator control has a tolerance issue that can cause generator A100 failure when the power exceeds a specific value. This may result in the X-ray tube not receiving required voltage, preventing X-ray production during procedures. The issue occurs sporadically but can happen mid-procedure.
Healthcare facilities using Siemens Artis zee multi X-ray machines with the listed serial numbers are most at risk. Patients undergoing procedures with these machines could experience interrupted imaging.
Check if your Artis zee multi X-ray machine has the model number 10094139 and one of the listed serial numbers. The serial numbers are provided in the recall notice.
Verify your Artis zee multi machine's serial number against the list provided in the recall notice.
A tolerance issue in the power supply of the generator control can cause generator A100 failure above a specific value, preventing X-ray tube voltage supply and X-ray production during procedures.
Check your machine's serial number against the list provided in the recall notice. If affected, contact Siemens for further instructions.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2030-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2030-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
