Medicom recalls Level :2 masks (Item 2040) that may be in Level 3 boxes. Using these masks risks lower protection than intended. Affected masks were sold with Lot 1917.
Due to an error on the packaging line, some level 2 masks may have been packed in some level 3 mask boxes. The two masks are visually indistinguishable, causing the risk of using a mask with a lower protection level than intended.
Medicom is recalling some Level 2 masks that were mistakenly packed in Level 3 boxes. This means users might be wearing a mask with lower protection than intended, which could lead to inadequate safety.
The masks were mistakenly placed in higher-level boxes, making them visually identical. This error means some users might be using a mask with lower protection than intended, potentially reducing safety effectiveness.
Users of Medicom Premier Plus Level 2 masks with Item Code 2040 and Lot 1917 are most at risk. This includes individuals who rely on these masks for safety.
Check for the Item Code 2040 and Lot 1917 on the mask packaging. The masks were sold in boxes labeled as Level 3 but contain Level 2 masks.
Look for Item Code 2040 and Lot 1917 on the mask packaging to confirm if it's affected.
Due to an error on the packaging line, some Level 2 masks were mistakenly packed in Level 3 boxes, making them visually indistinguishable.
Check for Item Code 2040 and Lot 1917 on the mask packaging. The masks were sold in boxes labeled as Level 3 but contain Level 2 masks.
The recall record does not specify a remedy, so no action is required beyond checking if you have the affected masks.
We’ve drafted a message you can send Medicom to request your refund or repair — edit it as you like.
Subject: Recall Z-0494-2020 — Medicom Medicom Hello, I own a Medicom that is covered by recall Z-0494-2020 from Medicom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
