Philips recalls UroDiagnost Eleva system code 708: capacitor failure after surges may cause no image acquisition. Affected units have serial numbers starting with 64 48 2 60.
A capacitor inside the converter of the Velara X-ray generator may fail after a large number of surges in a short period of time. When this occurs, no image acquisition is possible.
Philips is recalling a specific UroDiagnost Eleva system model due to a capacitor that may fail after many electrical surges, preventing X-ray image capture. This could lead to missed diagnoses if the system is used without proper imaging.
The system's internal capacitor can fail after experiencing many electrical surges in a short time. When this happens, the X-ray generator cannot acquire images, which may lead to missed diagnoses or incorrect treatment decisions.
Healthcare facilities using the UroDiagnost Eleva system with serial numbers starting with 64 48 2 60 are most at risk. Patients and staff using this system for X-ray imaging may be affected if the system fails to capture images.
Check for the system code 708033 and serial numbers starting with 64 48 2 60 on the device. This recall applies to specific models sold in the U.S. market.
Verify the system code is 708033 and serial numbers start with 64 48 2 60.
The affected model is UroDiagnost Eleva with system code 708033 and serial numbers starting with 64 48 2 60.
A capacitor inside the converter may fail after many electrical surges, causing the system to stop acquiring X-ray images.
No immediate stop is required, but if the system fails to capture images, it should be checked for the recall.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1492-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1492-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
