Philips recalls specific OmniDiagnost Eleva System codes 708028 and 708027 due to potential failure of a capacitor after surges, causing no image acquisition. Affected units may need repair or replacement.
A capacitor inside the converter of the Velara X-ray generator may fail after a large number of surges in a short period of time. When this occurs, no image acquisition is possible.
Philips is recalling specific OmniDiagnost Eleva System codes 708028 and 708027 because a capacitor inside the converter may fail after many surges, preventing image acquisition. This could lead to improper medical imaging if the device is used without the ability to capture images.
A capacitor inside the converter may fail after experiencing many electrical surges in a short period. When this happens, the device cannot capture medical images, which could lead to improper or incomplete imaging procedures.
Medical facilities using the specific OmniDiagnost Eleva System codes 708028 and 708027 are most at risk. Patients receiving imaging services with these units could be affected if the device fails to acquire images.
Check for the specific OmniDiagnost Eleva System codes 708028 and 708027 listed in the recall. The serial codes include a long sequence of numbers and letters starting with 152 49 514 179 611 C@23273.
Identify if your OmniDiagnost Eleva System has the specific codes 708028 or 708027 listed in the recall.
A capacitor inside the converter may fail after many electrical surges, causing the device to not capture medical images.
Check if your device has the specific codes 708028 or 708027 listed in the recall. If so, contact Philips for further instructions.
The recall addresses potential failure to capture images, not direct injury risks. The hazard is limited to medical imaging functionality.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1490-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1490-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
