Instrumentarium recalls dental X-ray imagers with specific serial numbers due to potential short circuiting in the PSU that could cause heating, melting, and fire. Affected units have serial numbers starting with 1143, 1221, 1224, or 1229 followed by five digits.
Slow degradation of plastic insulation used in the PSU DC plug of the DIGORA Optime, Scan eXam, Express, GXPS-500 systems may result in short circuiting which may cause heating and melting. The melting may generate smoke and eventually cause the PSU to fail.
Instrumentarium is recalling dental X-ray imagers that may have a short circuit risk in the power supply unit (PSU). This could lead to heating, melting, smoke, and potential fire. Affected units have specific serial number patterns starting with certain four-digit prefixes.
The plastic insulation in the PSU DC plug can degrade over time, causing short circuits. This may lead to heating, melting of components, smoke production, and eventual failure of the power supply unit.
Dental professionals and clinics using the Instrumentarium Dental Express SOLID STATE X-RAY IMAGER with serial numbers starting with 1143, 1221, 1224, or 1229 followed by five digits are most at risk. These units were sold between 2012 and 2013.
Check the PSU's serial number, which starts with four digits: 1143, 1221, 1224, or 1229, followed by five digits. The affected units were sold between 2012 and 2013.
Look for a nine-digit serial number on the PSU starting with 1143, 1221, 1224, or 1229 followed by five digits.
Slow degradation of plastic insulation in the PSU DC plug may cause short circuits, leading to heating, melting, smoke, and potential fire.
Check the PSU's nine-digit serial number starting with 1143, 1221, 1224, or 1229 followed by five digits. Affected units were sold between 2012 and 2013.
The recall does not specify a remedy, so contact Instrumentarium directly for guidance.
We’ve drafted a message you can send Palod: Instrumentarium to request your refund or repair — edit it as you like.
Subject: Recall Z-0842-2020 — Palod: Instrumentarium Palod: Instrumentarium Hello, I own a Palod: Instrumentarium that is covered by recall Z-0842-2020 from Palod: Instrumentarium. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.