Siemens recalls Artis Q.zen Biplane, Ceiling, and Floor models due to a software issue that could block stand and table movements. Affected units have specific serial numbers listed in the recall notice.
A software issue could potentially cause the stand and table movements to be blocked.
Siemens is recalling Artis Q.zen Biplane, Ceiling, and Floor imaging systems because a software issue might cause the stand and table movements to become blocked. This could interfere with medical procedures, especially for patients who need specialized imaging.
The software issue could cause the stand and table movements to be blocked, potentially interrupting medical imaging procedures. This might affect the ability to perform necessary procedures, especially for patients who require specialized imaging due to size or medical needs.
Healthcare facilities using the Artis Q.zen systems for medical imaging, particularly those serving pediatric or obese patients. Staff and patients using these systems are at risk if movements become blocked during procedures.
Check if your Artis Q.zen Biplane (Model 10848355), Ceiling (Model 10848354), or Floor (Model 10848353) system has one of the listed serial numbers. The recall includes specific serial numbers provided in the notice.
Review the serial numbers listed in the recall notice to determine if your system is affected.
The recall is due to a software issue that could potentially block the stand and table movements, which might interfere with medical imaging procedures.
Artis Q.zen Biplane (Model 10848355), Ceiling (Model 10848354), and Floor (Model 10848353) systems with specific serial numbers listed in the notice.
If your system's serial number isn't in the list, it is not affected by this recall.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1496-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1496-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
