Siemens recalls Artis Q Biplane, Ceiling, and Floor models with serial numbers 109001-121472 due to a software issue that could block stand and table movements. No remedy is specified in the recall notice.
A software issue could potentially cause the stand and table movements to be blocked.
Siemens is recalling specific Artis Q Biplane, Ceiling, and Floor models because a software issue might cause the stand and table movements to get stuck. This could lead to equipment malfunction during medical procedures, but the recall does not include a fix or return option.
A software issue in the recalled models might cause the stand and table movements to become blocked. This could lead to equipment malfunction during medical procedures, but the hazard does not involve immediate physical harm to users.
Medical facilities using the recalled Artis Q models with serial numbers listed in the notice are most at risk. Patients undergoing imaging procedures with these systems could potentially experience equipment malfunctions.
Check if your Artis Q Biplane (model 10848282), Ceiling (10848281), or Floor (10848280) has a serial number from the list provided in the recall notice. The recall covers specific models sold between 2020 and 2023.
Review the list of serial numbers provided in the recall notice to determine if your device is affected.
The recall is due to a software issue that could potentially block the stand and table movements of the Artis Q systems, which might cause equipment malfunction during medical procedures.
The recall notice does not specify any remedy or action for affected users.
The affected models are Artis Q Biplane (model 10848282), Ceiling (10848281), and Floor (10848280) with specific serial numbers listed in the recall notice.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1495-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1495-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.