Siemens recalls Artis zee Biplane, Ceiling, and Floor models due to potential software issue causing stand and table movements to block. Affected units include specific serial numbers.
A software issue could potentially cause the stand and table movements to be blocked.
Siemens is recalling Artis zee Biplane, Ceiling, and Floor imaging systems because a software issue might cause the stand and table movements to get stuck. This could disrupt medical procedures, especially for patients who need specialized imaging.
A software issue could cause the stand and table movements to become blocked during use. This might prevent proper imaging procedures, especially for patients who require specialized equipment like those with larger body sizes or specific medical needs.
Healthcare facilities using Siemens Artis zee systems, particularly those with pediatric or obese patients, are most at risk. The recall affects specific models and serial numbers.
Check for Artis zee Biplane (Model 10094141), Ceiling (Model 10094137), or Floor (Model 10094135) models. The recall includes specific serial numbers listed in the official notice.
Identify if your system is an Artis zee Biplane, Ceiling, or Floor model with the listed serial numbers.
A software issue could cause the stand and table movements to become blocked, potentially disrupting imaging procedures.
No, the recall does not require immediate stoppage. The hazard is low risk and does not cause serious injury in normal use.
Check the model number and serial number against the list provided in the official recall notice.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1497-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1497-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
