Inpeco recalls Accelerator a3600 Automation System with specific interface modules due to a communication error causing sample tube misassociation. Affected units may require correction to prevent sample handling errors.
The identified problem is an erroneous association between the carrier and the sample tube caused by a communication error between the firmware of the Interface Modules and the Automation software. This problem can occur only when one of these Interface Modules is put off-line after a carrier in their secondary lane is physically returned on the main track and then put back on-line when the carrier is used to transport another tube.
Inpeco is recalling certain Accelerator a3600 Automation System interface modules because a communication error can cause sample tubes to be misassociated with carriers. This could lead to incorrect lab results if the system is used without correction.
The system may misassociate sample tubes with carriers due to a communication error between the interface module's firmware and the automation software. This happens only when a carrier is physically returned to the main track after being offlined and then reconnected to transport another tube.
Laboratory users with the specific interface modules listed in the recall. Those handling samples in automated lab systems are most at risk of incorrect results.
Check for the specific interface modules: Advia2120LAS (P/N FLX-219-00, FLX-219-10), ImmunoCAP 1000 (P/N FLX-226-01, FLX-226-10), or StaRRsed (P/N FLX-268-00). Units with serial numbers ACP.290, ACP.343, or ACP.365 are affected.
Identify the serial numbers of your interface modules to confirm if they match the affected units listed (ACP.290, ACP.343, ACP.365).
The recall is due to a communication error between the interface module's firmware and the automation software that can cause sample tubes to be misassociated with carriers.
If you have an affected module, you may need to correct the communication error to prevent sample handling errors, but the recall does not require immediate action.
Check the serial number of your interface module; affected units have serial numbers ACP.290, ACP.343, or ACP.365.
We’ve drafted a message you can send Inpeco to request your refund or repair — edit it as you like.
Subject: Recall Z-2141-2020 — Inpeco Inpeco Hello, I own a Inpeco that is covered by recall Z-2141-2020 from Inpeco. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.