Inpeco recalls FlexLab Automation System interface modules due to communication errors causing sample tube misassociation. Affected units include specific models and serial numbers listed in the recall notice.
The identified problem is an erroneous association between the carrier and the sample tube caused by a communication error between the firmware of the Interface Modules and the Automation software. This problem can occur only when one of these Interface Modules is put off-line after a carrier in their secondary lane is physically returned on the main track and then put back on-line when the carrier is used to transport another tube.
Inpeco is recalling certain FlexLab Automation System interface modules that can cause sample tubes to be misassociated due to a communication error between the firmware and software. This issue only occurs under specific operational conditions and may lead to incorrect test results.
The interface modules can misassociate carrier tubes due to a communication error between the firmware and automation software. This happens only when a carrier is physically returned on the main track after being off-line and then put back on-line for another tube transport.
Laboratory users with the recalled FlexLab Automation System interface modules (specific models and serial numbers listed) are most at risk. The hazard is limited to specific operational scenarios.
Check for the FlexLab Automation System with specific interface modules: Advia2120LAS (P/N FLX-219-00, FLX-219-10), ImmunoCAP 1000 (P/N FLX-226-01, FLX-226-10), or StaRRsed (P/N FLX-268-00). Affected units have serial numbers listed in the recall notice.
Review the serial numbers listed in the recall notice to determine if your unit is affected.
The recall is due to a communication error between the interface module firmware and automation software that can cause sample tubes to be misassociated during specific operational conditions.
Check if your unit has the specific interface modules (Advia2120LAS, ImmunoCAP 1000, or StaRRsed) with the serial numbers listed in the recall notice.
The recall notice does not specify a remedy, so contact Inpeco directly for guidance on next steps.
We’ve drafted a message you can send Inpeco to request your refund or repair — edit it as you like.
Subject: Recall Z-2140-2020 — Inpeco Inpeco Hello, I own a Inpeco that is covered by recall Z-2140-2020 from Inpeco. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
