Philips recalls Zenition 70 systems with serial numbers starting 3537562050278101213476734193145863059512154. Cable strain may cause electrical exposure or video loss.
When strain relief is lost at the stand side of the Stand MVS Trolley Cable, over time one or more electrical contacts could break due to pulling, twisting, or dropping of the connector. If this happens, live parts may be exposed (230 V) and/or the video signal can be lost.
Philips is recalling Zenition 70 medical imaging systems with specific serial numbers because cable strain can cause electrical exposure or video signal loss. This could lead to serious injury if live electrical parts become exposed.
The stand cable can break from pulling, twisting, or dropping. If it breaks, live electrical parts (230V) may become exposed, causing electric shock or video signal loss during procedures.
Medical professionals using the Zenition 70 systems for radiological procedures. Patients undergoing imaging are not at risk as the devices are not used on neonates.
Check for serial numbers starting with 3537562050278101213476734193145863059512154. The devices are used for radiological guidance during medical procedures on patients over one month old.
Look for serial numbers starting with 3537562050278101213476734193145863059512154 on the device.
The stand cable can break from pulling, twisting, or dropping, potentially exposing live electrical parts (230V) and causing video signal loss.
Check if your device has the specific serial numbers listed. If it does, stop using it until you can get a repair or replacement.
No, the devices are not used on neonates (birth to one month) so they are not affected.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1933-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1933-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
