Philips recalls IntelliVue MX700 patient monitors with model 865241 due to defective power supplies that could energize metal parts or cause monitor failure if grounding instructions aren't followed.
Some Intellivue MX700/MX800 Patient Monitors were delivered with defective power supplies. The defective power supplies might energize the metal parts of monitor if the grounding instructions were not followed, and may also cause the monitor to stop operating or prevent it from being switched on.
Philips is recalling IntelliVue MX700 patient monitors with model number 865241 because some units came with defective power supplies. These power supplies might energize metal parts of the monitor or cause it to stop working if grounding instructions aren't followed.
Defective power supplies in some IntelliVue MX700 monitors might energize metal parts if grounding instructions aren't followed. This could cause the monitor to stop working or fail to turn on, potentially affecting patient monitoring.
Healthcare professionals using IntelliVue MX700 patient monitors with model number 865241 are most at risk. Patients connected to these monitors could be affected if the power supply fails.
Check for model number 865241 on the monitor. Serial numbers DE58562415, DE58562344, and DE58562353 are affected units.
Ensure the power supply is properly grounded according to the manufacturer's instructions.
Confirm the model number is 865241 to identify affected units.
Philips recalls IntelliVue MX700 patient monitors with model number 865241 due to defective power supplies that might energize metal parts or cause the monitor to stop working if grounding instructions aren't followed.
Check the model number and serial numbers to see if your unit is affected. If it is, ensure the power supply is properly grounded as per the manufacturer's instructions.
The recall record does not mention a specific fix or remedy for the defective power supplies.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2697-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-2697-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
