Philips recalls IntelliVue Patient Monitors MX400, MX430, MX450, MX500, and MX550 models with potential grounding issues that could impact electromagnetic safety. Affected units were shipped after April 26, 2024.
During a production process, Philips became aware of one IntelliVue power supply with a broken ground bolt upon disconnection of the ground cable from the equipotential ground connector. Loss of electrical grounding may negatively affect the devices electromagnetic immunity and emission.
Philips is recalling certain IntelliVue Patient Monitors (MX400, MX430, MX450, MX500, MX550) because a production issue may cause broken ground bolts that could affect electromagnetic safety. This recall affects devices shipped after April 26, 2024, and requires checking the manufacturing date on the monitor.
During production, a broken ground bolt could occur when disconnecting the ground cable from the equipotential ground connector. This may reduce the device's electrical grounding, potentially affecting its electromagnetic immunity and emissions.
Healthcare professionals using these patient monitors are most at risk. The recall applies to specific models shipped after April 26, 2024, with the manufacturing date visible on the monitor's back.
Check for the model numbers: MX400 (866060), MX430 (866061), MX450 (866062), MX500 (866064), or MX550 (866066). Affected units were shipped after April 26, 2024, and the manufacturing date is on the back of the monitor.
Look for the manufacturing date on the back of your monitor to confirm if it was shipped after April 26, 2024.
MX400 (Model 866060), MX430 (Model 866061), MX450 (Model 866062), MX500 (Model 866064), and MX550 (Model 866066) shipped after April 26, 2024.
Check the manufacturing date on the back of your monitor; affected units were shipped after April 26, 2024.
The recall requires checking the manufacturing date, but no specific remedy is provided in the official notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3249-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-3249-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
