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Lower risk Medical device recall · FDA · Published July 8, 2020

Canon Ultimax-i Imager Processor Recall: Image Count Mismatch Risk

Canon Medical recalls Ultimax-i DREX-UI80 units with HDR-08A Imager Processor model where image counts differ from original during PACS transfer. Affected units have specific serial numbers listed in the recall notice.

🇺🇸 FDA recall #Z-2885-2020Medical deviceCanon Medical ›
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Contact the company

Recalling firmCanon Medical System, USA, INC.2441 Michelle Dr · Tustin, CA 92780-7047
✎ GovInfoNow plain-language explainer

What happened, in plain English

Canon Medical is recalling certain Ultimax-i imaging systems that display a different number of images than originally acquired when transferred to PACS systems. This mismatch could lead to incorrect medical records and potential misdiagnosis if not addressed. Read more at govinfonow.com/recall/64743-canon-ultimax-i-imager-processor-recall-image-count-mismatch-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/64743-canon-ultimax-i-imager-processor-recall-image-count-mismatch-risk · Updated August 19, 2026 · FDA enforcement record: FDA #Z-2885-2020

Cite this page

“Canon Ultimax-i Imager Processor Recall: Image Count Mismatch Risk.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/64743-canon-ultimax-i-imager-processor-recall-image-count-mismatch-risk. Based on FDA recall #Z-2885-2020 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2885-2020%22&limit=1).

Why it’s dangerous

When images are transferred from the system to PACS (medical image storage), the number of images displayed may not match what was originally captured. This discrepancy could result in missing or extra images in medical records, potentially affecting diagnosis and treatment decisions.

Who’s affected

Healthcare facilities using Canon Ultimax-i imaging systems with the specific HDR-08A Imager Processor model are affected. Medical staff and patients using these systems may be at risk of incorrect imaging records.

How to tell if you have this one

Check for the specific serial numbers listed: U4D1992027, U4D19X2029, U4D19Y2030, U4D19Y2031, U4D19Y2033, U4E2012035, U4E2012036, U4E2022037, U4D19Y2032, U4E19Z2034, and U4E2032041. The affected units have the System Model: Ultimax-i, DREX-UI80 and Unit Model: HDR-08A Imager Processor.

  • Brand
    Canon Medical
  • Product
    System Model: Ultimax-i, DREX-UI80 (DREX-UI80); Unit Model: HDR-08A Imager Processor; UDI (01)04987670100147
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Serial Numbers

    Verify if your unit has one of the listed serial numbers: U4D1992027, U4D19X2029, U4D19Y2030, U4D19Y2031, U4D19Y2033, U4E2012035, U4E2012036, U4E2022037, U4D19Y2032, U4E19Z2034, or U4E2032041.

Where it went and when

Where it was distributed

Distributed in 10 states.

Alaska: not listedAKMaine: not listedMEVermont: not listedVTNew Hampshire: not listedNHWashington: not listedWAIdaho: yesIDMontana: yesMTNorth Dakota: not listedNDMinnesota: not listedMNIllinois: not listedILWisconsin: yesWIMichigan: not listedMINew York: not listedNYRhode Island: not listedRIMassachusetts: not listedMAOregon: not listedORNevada: yesNVWyoming: not listedWYSouth Dakota: not listedSDIowa: not listedIAIndiana: not listedINOhio: yesOHPennsylvania: not listedPANew Jersey: not listedNJConnecticut: yesCTCalifornia: yesCAUtah: not listedUTColorado: not listedCONebraska: not listedNEMissouri: not listedMOKentucky: not listedKYWest Virginia: yesWVVirginia: not listedVAMaryland: not listedMDDelaware: not listedDEArizona: not listedAZNew Mexico: not listedNMKansas: not listedKSArkansas: not listedARTennessee: not listedTNNorth Carolina: not listedNCSouth Carolina: yesSCDistrict of Columbia: not listedDCOklahoma: not listedOKLouisiana: yesLAMississippi: not listedMSAlabama: not listedALGeorgia: not listedGAHawaii: not listedHITexas: not listedTXFlorida: not listedFL

FDA distribution: “US - CA, CT, ID, LA, MT, NV, OH, SC, WI and WV” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: California, Connecticut, Idaho, Louisiana, Montana, Nevada, Ohio, South Carolina, West Virginia, Wisconsin.

Recall timeline

FDA published this recall 56 days after the firm started it.

1. Firm started the recall: Jul 8, 202012. FDA classified it Class II: Aug 25, 202023. Published in FDA’s Enforcement Report: Sep 2, 202032020
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2885-2020 (July 8, 2020) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2885-2020 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA