Shanghai United Imaging Healthcare recalls uEXPLORER PET/CT scanners that may cause image artifacts and scanning interruptions due to signal drift. Affected units have serial numbers starting with F00002.
1) 1) Potential intermittent issue may cause image data problems, may lead to artifacts; 2) Potential intermittent scout scanning interruption due to angle signal drift caused by external interference; 3) Metal edge overlap of mylar strip in gantry may create sharp edge. May lead to repeat scanning and abrasions.
Shanghai United Imaging Healthcare is recalling uEXPLORER PET/CT scanners that may cause image artifacts and scanning interruptions. This could lead to repeat scans and potential skin abrasions from sharp edges in the scanner's metal components.
The scanner may have intermittent issues causing image artifacts and scanning interruptions due to signal drift from external interference. Metal edges in the scanner's mylar strip can create sharp points that might cause skin abrasions during repeated scans.
Healthcare professionals who operate the uEXPLORER PET/CT scanners are most at risk. Patients using these scanners for medical imaging may experience repeat scans or skin irritation.
Check for serial numbers starting with F00002 on the uEXPLORER PET/CT scanners. The product is intended for use by qualified healthcare professionals in medical settings.
Look for serial numbers starting with F00002 on the uEXPLORER PET/CT scanner.
The uEXPLORER PET/CT scanner may cause image artifacts and scanning interruptions due to signal drift from external interference, potentially leading to repeat scans and skin abrasions.
Check the serial number starting with F00002. If you have the affected model, contact the manufacturer for further instructions.
Yes, the scanner may cause image artifacts and scanning interruptions, which could lead to repeat scans and skin abrasions from sharp edges in the metal components.
We’ve drafted a message you can send Shanghai United Imaging Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2799-2020 — Shanghai United Imaging Healthcare Shanghai United Imaging Healthcare Hello, I own a Shanghai United Imaging Healthcare that is covered by recall Z-2799-2020 from Shanghai United Imaging Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
