Merge PACS: Incorrect MPR Measurements May Occur

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Recalling firmMerge Healthcare, Inc.900 Walnut Ridge Dr · Hartland, WI 53029-8347

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Merge Healthcare is recalling certain versions of their PACS software because measurements in MPR imaging might be incorrect. This could lead to inaccurate medical imaging results if not fixed.

Why it’s dangerous

The software versions may generate incorrect measurements in MPR imaging. This could result in inaccurate medical imaging results if the software is not updated to a corrected version.

Who’s affected

Healthcare facilities using Merge PACS software versions v8.1, v8.1.1, or v8.1.2 are likely affected. Medical staff and patients using these versions may be at risk of inaccurate imaging results.

How to tell if you have this one

Check for software versions labeled v8.1, v8.1.1, or v8.1.2 on the Merge PACS system. These versions were sold with the Unique Device Identifier (UDI) codes mentioned in the recall notice.

Brand
Merge Healthcare
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Software Version
Identify your Merge PACS software version by checking the Unique Device Identifier (UDI) codes listed in the recall notice.

✎ GovInfoNow

Questions people ask

What software versions are affected?

Software versions v8.1, v8.1.1, and v8.1.2 are affected.

How can I check if my software is affected?

Check the Unique Device Identifier (UDI) codes on your Merge PACS system; affected versions have specific UDI codes listed in the recall notice.

What should I do if my software is affected?

The recall notice does not specify a remedy or action for affected software versions.

Take action

Contact Merge Healthcare

We’ve drafted a message you can send Merge Healthcare to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-2944-2020 — Merge Healthcare Merge Healthcare

Hello,

I own a Merge Healthcare that is covered by recall Z-2944-2020 from Merge Healthcare.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-2944-2020 (August 6, 2020) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2944-2020 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Merge Healthcare, Inc. recalls Merge PACS

Lower-risk recall