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Lower risk Medical device recall · FDA · Published August 6, 2020

Merge PACS: Incorrect MPR Measurements May Occur

Merge Healthcare recalls specific versions of their PACS software due to potential incorrect measurements in MPR imaging. Affected units may need correction to ensure accurate medical imaging results.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-2944-2020Medical deviceMerge Healthcare ›
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Contact the company

Recalling firmMerge Healthcare, Inc.900 Walnut Ridge Dr · Hartland, WI 53029-8347
✎ GovInfoNow plain-language explainer

Merge Healthcare is recalling certain versions of their PACS software because measurements in MPR imaging might be incorrect. This could lead to inaccurate medical imaging results if not fixed. Read more at govinfonow.com/recall/64522-merge-pacs-incorrect-mpr-measurements-may-occur.

Source Summary by GovInfoNow · govinfonow.com/recall/64522-merge-pacs-incorrect-mpr-measurements-may-occur · Updated August 19, 2026 · FDA enforcement record: FDA #Z-2944-2020

Cite this page

“Merge PACS: Incorrect MPR Measurements May Occur.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/64522-merge-pacs-incorrect-mpr-measurements-may-occur. Based on FDA recall #Z-2944-2020 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2944-2020%22&limit=1).

The FDA announced on August 6, 2020, that Merge Healthcare, Inc. is recalling Merge PACS medical devices because measurements generated by the software may be incorrect. The agency issued recall number Z-2944-2020 for the Class II device.

How to tell if you have it

  • Brand: Merge Healthcare
  • Product: Merge PACS
  • UPC: 00842000100805
  • UDI v8.1 PACS: (01)00842000100805(10)8.1(11)191022
  • UDI v8.1 OrthoPACS: (01)00842000100805(10)8.1(11)191022
  • UDI v8.1.1 PACS: (01)00842000100805(10)8.1.1(11)200528
  • UDI v8.1.1 OrthoPACS: (01)00842000100805(10)8.1.1(11)200528
  • UDI v8.1.2 PACS: (01)00842000100805(10)8.1.2(11)200709

The hazard

According to the FDA, measurements done on the Merge PACS generated MPRs may have incorrect measurements.

Context

GovInfoNow's records show that Merge Healthcare, Inc. has 11 other recalls on record since June 13, 2017. Other recent recalls of similar products include GE Healthcare Centricity PACS Software Recall (July 31, 2026), FUJIFILM Synapse PACS Software v7.4.310 (July 22, 2026), and GE Healthcare Centricity PACS Server V7 Recall (July 31, 2026).

How to tell if you have this one

Check for software versions labeled v8.1, v8.1.1, or v8.1.2 on the Merge PACS system. These versions were sold with the Unique Device Identifier (UDI) codes mentioned in the recall notice.

  • Brand
    Merge Healthcare
  • Product
    Merge PACS
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Software Version

    Identify your Merge PACS software version by checking the Unique Device Identifier (UDI) codes listed in the recall notice.

Where it went and when

Where it was distributed

Distributed in 25 states, and outside the U.S.

Alaska: not listedAKMaine: not listedMEVermont: not listedVTNew Hampshire: yesNHWashington: not listedWAIdaho: not listedIDMontana: not listedMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: not listedRIMassachusetts: not listedMAOregon: not listedORNevada: not listedNVWyoming: not listedWYSouth Dakota: not listedSDIowa: not listedIAIndiana: yesINOhio: yesOHPennsylvania: not listedPANew Jersey: not listedNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: not listedCONebraska: yesNEMissouri: yesMOKentucky: not listedKYWest Virginia: not listedWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: not listedAZNew Mexico: yesNMKansas: not listedKSArkansas: yesARTennessee: not listedTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: not listedDCOklahoma: not listedOKLouisiana: not listedLAMississippi: yesMSAlabama: not listedALGeorgia: yesGAHawaii: not listedHITexas: yesTXFlorida: yesFL

FDA distribution: “Domestic Distribution: IL, MO, NY, ND, MI, TX, FL, OH, UT, NE, MS, MN, DE, AR, CA, WI, MD, NC, NH, GA, VA, SC, PE, CT, NM, IN. International Distribution: CA, BE, UK.” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: Arkansas, California, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, South Carolina, Texas, Utah, Virginia, Wisconsin.

Recall timeline

FDA terminated this recall 2.3 years after the firm started it.

1. Firm started the recall: Aug 6, 202012. FDA classified it Class II: Sep 9, 202023. Published in FDA’s Enforcement Report: Sep 16, 202034. FDA terminated the recall: Nov 30, 2022420202022
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2944-2020 (August 6, 2020) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2944-2020 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA