Siemens recalls Symbia S and T-Series medical imaging systems that may have unintended slow detector motion during use, potentially affecting scan accuracy. Affected units include specific models and serial numbers.
This letter is to inform you of the possibility that your Symbia S or Symbia T system(s) may have unintended slow motion of the detectors in specific situations which could pose a potential risk.
Siemens is recalling Symbia S-Series and Symbia T-Series medical imaging systems that may have unintended slow motion of detectors during scans. This could lead to inaccurate imaging results, though the risk of injury is not described in the recall.
The detectors in these systems may move slowly under certain conditions, which could cause imaging results to be inaccurate. This is a potential issue during specific scan procedures but does not involve physical harm to users.
Healthcare facilities using Siemens Symbia S or T-Series systems with specific model numbers and serial numbers listed in the recall. Patients undergoing scans with these systems may be at risk of inaccurate imaging results.
Check if your Siemens Symbia S or T-Series system has model numbers 8717741, 8717733, 10275007, 10275008, 10275009, or 10275010. Also, verify your serial number is among the listed numbers.
Review your system's model number and serial number to confirm if it matches the recalled units listed in the notice.
The recall states a potential risk of inaccurate imaging results but does not mention any risk of injury.
Check your model number against 8717741, 8717733, 10275007, 10275008, 10275009, or 10275010 and your serial number against the list provided in the recall.
The recall does not specify a remedy, so contact Siemens directly for further guidance.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2934-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2934-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
