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Use caution Medical device recall · FDA · Published August 19, 2020

Siemens RT Image Suite Software VA30_SP02 Recall: Incorrect Dose Risk

Siemens Medical Solutions recalls software version VA30_SP02 with license T_RT_IMAGE_SUITE_PAT_MARK due to potential incorrect radiation dose delivery. Affected units include specific scanner serial numbers.

🇺🇸 FDA recall #Z-3005-2020Medical deviceSiemens ›
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Recalling firmSiemens Medical Solutions USA, Inc40 Liberty Blvd · Malvern, PA 19355
✎ GovInfoNow plain-language explainer

Siemens recalls a specific software version for radiation treatment systems because a calibration error could lead to incorrect radiation doses being delivered to patients. This affects medical devices used in cancer treatment facilities. Read more at govinfonow.com/recall/64450-siemens-rt-image-suite-software-va30-sp02-recall-incorrect-dose.

Source Summary by GovInfoNow · govinfonow.com/recall/64450-siemens-rt-image-suite-software-va30-sp02-recall-incorrect-dose · Updated August 19, 2026 · FDA enforcement record: FDA #Z-3005-2020

Cite this page

“Siemens RT Image Suite Software VA30_SP02 Recall: Incorrect Dose Risk.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/64450-siemens-rt-image-suite-software-va30-sp02-recall-incorrect-dose. Based on FDA recall #Z-3005-2020 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-3005-2020%22&limit=1).

The FDA announced on Aug. 19, 2020, that Siemens Medical Solutions USA, Inc. is recalling Syngo.via RT Image Suite software due to a calibration offset hazard. This defect can potentially result in an incorrect dose or dose applied to the wrong location during treatment planning.

How to tell if you have it

  • Brand: Siemens
  • Product: Syngo.via RT Image Suite software version VA30_SP02 with license T_RT_IMAGE_SUITE_PAT_MARK
  • Intended Use: used as an advanced application on a SOM10 scanner SMN: 10496180
  • Serial Numbers: 100418, 100419, 100420, 100421, 100641, 100642, 100643, 100644, 100645, 100704, 100713, 100735, 100811, 100812, 100813, 100814, 101724, 102013, 102031, 102108, 102305, 102369, 130125, 130140, 130331, 130335, 130628, 130751, 130848, 130874, 131012, 131169, 131247, 131284, 131325, 131336, 131360, 131503, 131578, 131589, 131801, 131966, 132011, 132061, 132102, 132108, 132136, 132231, 132595, 132729, 222224, 222411, 222417, 222475, 222491, 222539, 222563, 222601, 222638, 222686, 222946, 223004, 223084, 451001
  • Units affected: 64 systems

The hazard

According to the FDA, a calibration offset between the central CT image plane and the external RT lasers has been set automatically to the factory default of 50.00 cm. If this misadjustment is not recognized during treatment planning or remains undetected during position verification, it can potentially result in an incorrect dose or dose applied to the wrong location.

Context

GovInfoNow's records show Siemens Medical Solutions USA, Inc. has 182 other recalls on record since June 6, 2017. Other recent recalls of similar products include Siemens ARTIS icono Ceiling Monitor Recall (June 8, 2026), Siemens ARTIS Icono Biplane Recall (May 20, 2026), and Siemens ARTIS Pheno VE30A/VE40A recall (March 12, 2026). Other recent recalls of similar products include RayStation/RayPlan Software Recall (Nov. 28, 2025), RayStation/RayPlan Software 11A Recalls (Nov. 28, 2025), and RayStation 2024B Software Recall (Nov. 28, 2025).

How to tell if you have this one

Check if your Siemens radiation treatment system has software version VA30_SP02 with license T_RT_IMAGE_SUITE_PAT_MARK. Affected units include specific serial numbers listed in the recall notice.

  • Brand
    Siemens
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Software Version

    Verify your radiation treatment system's software version and license code against the list of affected serial numbers provided in the recall notice.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “US Nationwide distribution.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA terminated this recall 2.7 years after the firm started it.

1. Firm started the recall: Aug 19, 202012. FDA classified it Class II: Sep 23, 202023. Published in FDA’s Enforcement Report: Sep 30, 202034. FDA terminated the recall: Apr 19, 2023420202023
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-3005-2020 (August 19, 2020) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-3005-2020 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA