Canon Medical recalls PET-CT scanner model PCD-1000A due to software causing potential rescanning and contrast reinjection. Affected units have specific serial numbers.
A software problem has been identified which could result in the diagnostic imaging system not proceeding to the next actual scan even though automatic start of the next scan is specified. This could result in the diagnostic imaging system failing resulting in rescanning and reinjection of contrast medium.
Canon Medical is recalling its PCD-1000A PET-CT scanners because a software issue might cause the system to fail during scans, leading to rescanning and extra contrast injections. This could affect patient safety and scan accuracy.
The software issue may cause the scanner to stop after a scan even when it's programmed to start the next scan. This could lead to rescanning the same area and injecting contrast dye again, potentially causing unnecessary radiation exposure or complications.
Patients and medical facilities using Canon's PCD-1000A PET-CT scanners with the affected serial numbers. Medical staff and patients are at risk if the scanner malfunctions during imaging procedures.
Check if your scanner has the model name 'PCD-1000A' and the specific serial numbers: 3DA1982001, 3DA2072002, or 3DA2072003.
Verify your scanner's serial number to see if it matches the affected numbers: 3DA1982001, 3DA2072002, or 3DA2072003.
A software issue could cause the scanner to stop after a scan even when it's programmed to start the next scan, potentially leading to rescanning and extra contrast injections.
Check your scanner's serial number to see if it's affected. If it is, contact Canon Medical for further instructions.
The recall addresses potential rescanning and contrast reinjection, but the official notice does not specify a risk of serious injury.
We’ve drafted a message you can send Canon Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-0142-2022 — Canon Medical Canon Medical Hello, I own a Canon Medical that is covered by recall Z-0142-2022 from Canon Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.