Medtronic recalls Intellis Spinal Cord Stimulator model A710 software version 1.3.80 due to inability to program the implantable neurostimulation device. Affected users should contact Medtronic for assistance.
A710 Intellis Clinician Application has a software issue that can result in the inability to program the Intellis implantable neurostimulation device.
Medtronic is recalling the Intellis Spinal Cord Stimulator model A710 with software version 1.3.80 because it can't be programmed properly. This affects clinicians who use the device for pain therapy. If you have this model, contact Medtronic for help.
The software version 1.3.80 of the Clinical Programmer application has a bug that prevents clinicians from programming the spinal cord stimulator. This means the device may not function correctly for pain therapy, but it does not cause immediate harm to patients.
Clinicians who use the Medtronic Intellis Spinal Cord Stimulator model A710 for pain therapy are affected. Patients with the implantable device are not directly at risk from this software issue.
Check if your device has the model number A710 and software version 1.3.80. This is used by clinicians for programming the spinal cord stimulator in pain therapy.
Reach out to Medtronic for assistance with the software issue and possible updates.
No, the recall is for clinicians who program the device. Patients with the implantable device are not at risk from this software issue.
If you are a clinician using the model A710 with software version 1.3.80, contact Medtronic for help. Patients with the implantable device are not affected.
Check for model number A710 and software version 1.3.80 on the Clinical Programmer application.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0860-2021 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0860-2021 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
