Topcon Medical Systems recalls Harmony RS software version 3.1 due to risk of combining patient records when using with specific medical devices. Affected healthcare professionals should contact for remedy.
Harmony RS integrations with Topcon equipment, TRC NW-400 and the Signal Camera, allowed user input of non-unique patient IDs that caused multiple patient records and images to be combined under the first generated record
Topcon Medical Systems recalls Harmony RS software version : it can merge patient records when used with certain medical devices. This could lead to incorrect patient information being stored and potentially affecting care.
The software allows input of non-unique patient IDs, causing multiple patient records and images to be combined under one record. This could lead to incorrect patient information being stored and potentially affecting care.
Healthcare professionals and clinicians who use the Harmony RS software with Topcon equipment like the TRC NW-400 and Signal Camera. Those handling patient records are most at risk.
The Harmony RS software version 3.1, used with Topcon equipment such as the TRC NW-400 and Signal Camera. This software is intended for healthcare professionals to access patient information.
Verify if you have Harmony RS software version 3.1 that integrates with Topcon equipment like the TRC NW-400 and Signal Camera.
Harmony RS software is intended for healthcare professionals to access archived patient information, forms, and multimedia data.
The software allows input of non-unique patient IDs, causing multiple patient records and images to be combined under one record.
The recall record does not specify a remedy.
We’ve drafted a message you can send Topcon Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-0952-2021 — Topcon Medical Systems Topcon Medical Systems Hello, I own a Topcon Medical Systems that is covered by recall Z-0952-2021 from Topcon Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
