Siemens Medical Solutions recalls specific software versions for SOMATOM CT scanners due to sporadic workflow interruptions and potential delays in diagnosis. Affected models include go.Now, go.Up, go.All, go.Top, go.Sim, go.Open Pro, and X.cite systems.
SOMATOM systems-issues in with software syngo.CT VA30A_SP2 or syngo.CT VA30A_SP2a, may result in sporadic problems causing scanning workflow interruptions and unexpected user notifications. Delay in diagnosis or patient rescan may occur. Sporadic software errors during interventional workflows may also result
Siemens has recalled certain software versions for its SOMATOM CT scanners because they can cause unexpected workflow interruptions and delays in diagnosis. This may lead to patients needing rescan or delayed treatment if the software issues occur during critical procedures.
The software versions syngo.CT VA30A_SP2 or syngo.CT VA30A_SP2a can cause sporadic errors during CT scans, leading to unexpected notifications and workflow interruptions. This may result in delays in diagnosis or the need for rescans, but does not pose a direct safety risk to patients or staff.
Healthcare facilities using Siemens SOMATOM CT scanners with the specific software versions listed in the recall are affected. Medical staff and patients using these systems during scans may experience temporary workflow disruptions.
Check if your Siemens SOMATOM CT scanner has the software versions syngo.CT VA30A_SP2 or syngo.CT VA30A_SP2a. Affected models include SOMATOM go.Now (11061610), go.Up (11061620 & 11061628), go.All (11061630), go.Top (11061640 & 11061648), go.Sim (11061660), go.Open Pro (11061670), and X.cite (11330001).
Identify your CT scanner model and software version to determine if it is affected by the recall.
Reach out to Siemens Medical Solutions for guidance on updating the software to a safe version.
No, the recall does not require immediate discontinuation of use. The software issues are sporadic and do not pose a direct safety risk.
SOMATOM go.Now (11061610), go.Up (11061620 & 11061628), go.All (11061630), go.Top (11061640 & 11061648), go.Sim (11061660), go.Open Pro (11061670), and X.cite (11330001).
Sporadic software errors may cause workflow interruptions, potentially leading to delays in diagnosis or the need for rescans, but these are temporary and do not pose a direct safety risk.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1253-2021 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1253-2021 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
