Lower risk Medical device recall · FDA · Published March 3, 2021

Siemens CT Scanners Software Update Recalls: Sporadic Workflow Issues

Siemens Medical Solutions recalls specific software versions for SOMATOM CT scanners due to sporadic workflow interruptions and potential delays in diagnosis. Affected models include go.Now, go.Up, go.All, go.Top, go.Sim, go.Open Pro, and X.cite systems.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-1253-2021Medical device Siemens ›

Lower-risk recall

SOMATOM systems-issues in with software syngo.CT VA30A_SP2 or syngo.CT VA30A_SP2a, may result in sporadic problems causing scanning workflow interruptions and unexpected user notifications. Delay in diagnosis or patient rescan may occur. Sporadic software errors during interventional workflows may also result

Take action

Contact the company

Recalling firmSiemens Medical Solutions USA, Inc40 Liberty Blvd · Malvern, PA 19355

✎ GovInfoNow plain-language explainer

Siemens has recalled certain software versions for its SOMATOM CT scanners because they can cause unexpected workflow interruptions and delays in diagnosis. This may lead to patients needing rescan or delayed treatment if the software issues occur during critical procedures. Read more at govinfonow.com/recall/63173-siemens-ct-scanners-software-update-recalls-sporadic-workflow-issues.

Source Summary by GovInfoNow · govinfonow.com/recall/63173-siemens-ct-scanners-software-update-recalls-sporadic-workflow-issues · Updated August 19, 2026 · FDA enforcement record: FDA #Z-1253-2021

Cite this page

“Siemens CT Scanners Software Update Recalls: Sporadic Workflow Issues.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/63173-siemens-ct-scanners-software-update-recalls-sporadic-workflow-issues. Based on FDA recall #Z-1253-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1253-2021%22&limit=1).

The FDA announced on March 3, 2021, that Siemens Medical Solutions USA, Inc. is recalling software versions syngo.CT VA30A_SP2 or syngo.CT VA30A_SP2a in SOMATOM computed tomography systems due to sporadic errors causing scanning workflow interruptions. The agency said the issue may result in delayed diagnosis or unexpected user notifications.

How to tell if you have it

Brand: Siemens
Product: SOMATOM go.Now (Model 11061610)
Product: SOMATOM go.Up (Models 11061620 & 11061628)
Product: SOMATOM go.All (Model 11061630)
Product: SOMATOM go.Top (Models 11061640 & 11061648)
Product: SOMATOM go.Sim (Model 11061660)
Product: SOMATOM go.Open Pro (Model 11061670)
Product: SOMATOM X.cite (Model 11330001)
Software versions: syngo.CT VA30A_SP2 or syngo.CT VA30A_SP2a
Units affected: 190 units in the US

The hazard

According to the FDA, issues with the specified software versions may result in sporadic problems causing scanning workflow interruptions and unexpected user notifications. The agency said a delay in diagnosis or patient rescan may occur. Sporadic software errors during interventional workflows may also result.

Context

GovInfoNow's records show Siemens Medical Solutions USA, Inc. has 182 other recalls on record since June 6, 2017. Other recent recalls of similar products include Siemens ARTIS icono Ceiling Monitor Recall (June 8, 2026), Siemens ARTIS icono ceiling recall (May 20, 2026), and Siemens ARTIS Pheno VE30A/VE40A recall (March 12, 2026). Other recent recalls of similar products include Philips Achieva 3.0T MRI Recall (August 21, 2026), Philips Incisive CT Software V4.5/V5.0 Recall (June 26, 2026), and GE Medical Systems Portrait Compute V1.2 Software Recall (July 20, 2026).

How to tell if you have this one

Check if your Siemens SOMATOM CT scanner has the software versions syngo.CT VA30A_SP2 or syngo.CT VA30A_SP2a. Affected models include SOMATOM go.Now (11061610), go.Up (11061620 & 11061628), go.All (11061630), go.Top (11061640 & 11061648), go.Sim (11061660), go.Open Pro (11061670), and X.cite (11330001).

Brand
Siemens
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Software Version
Identify your CT scanner model and software version to determine if it is affected by the recall.
Contact Siemens Support
Reach out to Siemens Medical Solutions for guidance on updating the software to a safe version.

Where it went and when

Where it was distributed

Distributed nationwide.

FDA distribution: “US Nationwide distribution.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA terminated this recall 2.8 years after the firm started it.

Mar 3, 2021Firm started the recall
Mar 15, 2021FDA classified it Class II
Mar 24, 2021Published in FDA’s Enforcement Report
Dec 28, 2023FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Keep exploring

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Link to this recall

<a href="https://govinfonow.com/recall/63173-siemens-ct-scanners-software-update-recalls-sporadic-workflow-issues">Siemens CT Scanners Software Update Recalls: Sporadic Workflow Issues (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-1253-2021 (March 3, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1253-2021 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.