Change Healthcare Enterprise Viewer Software Defect May Cause Anchor Study Failure

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Contact the company & request your remedy

Recalling firmCHANGE HEALTHCARE CANADA COMPANY10711 Cambie Rd Suite 130, N/A · Richmond, N/A N/A

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

Change Healthcare is recalling its Enterprise Viewer software versions 2.0 and 2.1 because a software defect might cause anchor studies to fail to display. This could impact healthcare data analysis.

Why it’s dangerous

The software defect causes anchor studies to fail to display properly. This could lead to incorrect healthcare data analysis if the software is used for critical studies.

Who’s affected

Healthcare providers using Change Healthcare Enterprise Viewer software versions 2.0 or 2.1 are affected. Those relying on anchor studies for data analysis are at higher risk.

How to tell if you have this one

Check if you have the Change Healthcare Enterprise Viewer software versions 2.0 or 2.1. The product is used in healthcare settings for data analysis.

Brand
Change Healthcare
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Contact Manufacturer
Reach out to Change Healthcare for guidance on software updates or alternatives.

✎ GovInfoNow

Questions people ask

What software versions are affected?

Change Healthcare Enterprise Viewer versions 2.0 and 2.1.

Is there a risk of serious injury?

The recall addresses a software defect that may cause anchor studies to fail, not physical injury risks.

How can I check if I have the affected software?

Check if you have Change Healthcare Enterprise Viewer versions 2.0 or 2.1 installed.

Take action

Contact Change Healthcare

We’ve drafted a message you can send Change Healthcare to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-1508-2021 — Change Healthcare Change Healthcare

Hello,

I own a Change Healthcare that is covered by recall Z-1508-2021 from Change Healthcare.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-1508-2021 (March 17, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1508-2021 to see it in context.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

CHANGE HEALTHCARE CANADA COMPANY recalls Change Healthcare Enterprise Viewer

Lower-risk recall