RaySearch Laboratories recalls RayStation software versions 9A-10B due to potential patient data not updating after check-in. Affected users should contact the company for updates.
Flags edited in RayCare after a patient has been checked in may not always be updated in RayTreat.
RaySearch Laboratories is recalling specific versions of their RayStation software (9A through 10B) because patient data might not update correctly after a patient is checked in. This could lead to incorrect treatment planning if the software doesn't reflect the latest patient information.
The software may not update patient flags correctly after a patient is checked in. This could cause treatment plans to be based on outdated information, potentially leading to incorrect radiation doses or missed patient details.
Healthcare professionals using RayStation software for radiation treatment planning are most likely affected. The risk is highest for those who rely on the software to track patient data accurately.
Check your RayStation software version numbers: 9A, 9B, 10A, or 10B. The affected versions include specific model numbers like (9A)9.0.0.113, 9B (9.1.0.933), and others listed in the recall notice.
Identify your RayStation version by checking the software version numbers listed in the recall notice.
RayStation versions 9A, 9B, 10A, and 10B are affected, including specific model numbers like (9A)9.0.0.113 and 9B (9.1.0.933).
The recall notice does not mention a fix or remedy for the software issue.
Check your RayStation software version numbers against the list provided in the recall notice: 9A, 9B, 10A, or 10B.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-1427-2021 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-1427-2021 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
