SoftCytogenetics Software Recalled: Wrong Test Results Risk

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Recalling firmSoft Computer Consultants, Inc.5400 Tech Data Dr, N/A · Clearwater, FL 33760-3116

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Soft Computer Consultants has recalled specific versions of their SoftCytogenetics software because it provides incorrect test results when reruns are performed. This could lead to inaccurate medical decisions if the software is used for testing purposes.

Why it’s dangerous

The software gives incorrect results when test data is rerun, which could lead to inaccurate medical decisions. This issue arises from a software bug that affects the way the system processes test results.

Who’s affected

Users of SoftCytogenetics software versions 4.1.11.20, 4.1.12.11, and 4.1.15.6 are affected. Healthcare providers using this software for medical testing are most at risk.

How to tell if you have this one

Check if you have SoftCytogenetics software versions 4.1.11.20, 4.1.12.11, or 4.1.15.6. The software is used for medical testing purposes.

Brand
Soft Computer Consultants
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Contact Manufacturer
Reach out to Soft Computer Consultants for specific instructions on how to handle the affected software versions.

✎ GovInfoNow

Questions people ask

What software versions are recalled?

Software versions 4.1.11.20, 4.1.12.11, and 4.1.15.6 are recalled.

Why is this software being recalled?

The software provides incorrect test results when test data is rerun, which could lead to inaccurate medical decisions.

How can I check if I have the recalled software?

Check if you have SoftCytogenetics software versions 4.1.11.20, 4.1.12.11, or 4.1.15.6.

Take action

Contact Soft Computer Consultants

We’ve drafted a message you can send Soft Computer Consultants to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-2098-2021 — Soft Computer Consultants Soft Computer Consultants

Hello,

I own a Soft Computer Consultants that is covered by recall Z-2098-2021 from Soft Computer Consultants.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-2098-2021 (March 31, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2098-2021 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Soft Computer Consultants, Inc. recalls SoftCytogenetics

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