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Lower risk Medical device recall · FDA · Published March 31, 2021

SoftGenomics v4.1.15.6 Software Recall: Incorrect Results and PDF Mismatch

Soft Computer Consultants recalls SoftGenomics version 4.1.15.6 due to software showing wrong results and PDF mismatch with HIS. Affected users should contact for remedy.

🇺🇸 FDA recall #Z-2093-2021Medical deviceSoft Computer Consultants ›
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Contact the company

Recalling firmSoft Computer Consultants, Inc.5400 Tech Data Dr · Clearwater, FL 33760-3116
✎ GovInfoNow plain-language explainer

Soft Computer Consultants is recalling SoftGenomics version 4.1.15.6 software because it can show incorrect results and PDF reports that don't match the hospital information system (HIS). This could lead to errors in lab reporting and patient care. Read more at govinfonow.com/recall/62875-softgenomics-v4-1-15-6-software-recall-incorrect-results-and.

Source Summary by GovInfoNow · govinfonow.com/recall/62875-softgenomics-v4-1-15-6-software-recall-incorrect-results-and · Updated August 19, 2026 · FDA enforcement record: FDA #Z-2093-2021

Cite this page

“SoftGenomics v4.1.15.6 Software Recall: Incorrect Results and PDF Mismatch.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/62875-softgenomics-v4-1-15-6-software-recall-incorrect-results-and. Based on FDA recall #Z-2093-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2093-2021%22&limit=1).

The FDA announced on March 31, 2021, that Soft Computer Consultants, Inc. recalled SoftGenomics version 4.1.15.6 because the software may display incorrect results or generate PDFs that do not match hospital information systems. This voluntary Class II recall affects one unit distributed to California.

How to tell if you have it

  • Brand: Soft Computer Consultants
  • Product: SoftGenomics version 4.1.15.6
  • Distribution: CA only

The hazard

According to the FDA, the hazard involves software showing wrong results reported and PDFs not matching hospital information systems (HIS). The recall classification is Class II.

Context

GovInfoNow's records show Soft Computer Consultants, Inc. has two other recalls on record since May 31, 2017. On March 31, 2021, the firm recalled SoftCytogenetics Software due to a risk of wrong test results going out to HIS. On May 31, 2017, the company recalled SoftLab Software Lab System because of incorrect lab results risk from saved data sent to EMR systems. Other recent recalls of similar products include GE Healthcare Enterprise Archive V8 Software Recall (July 31, 2026), GE Healthcare Centricity PACS Software Recall (July 31, 2026), and GE Healthcare Workflow Core Services V8 Recall (July 31, 2026).

How to tell if you have this one

Check for the version number 4.1.15.6 on the software. The product is used in clinical laboratories for lab workflow management.

  • Brand
    Soft Computer Consultants
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Contact Manufacturer

    Reach out to Soft Computer Consultants for guidance on the recall and next steps.

Where it went and when

Where it was distributed

Distributed in California.

Alaska: not listedAKMaine: not listedMEVermont: not listedVTNew Hampshire: not listedNHWashington: not listedWAIdaho: not listedIDMontana: not listedMTNorth Dakota: not listedNDMinnesota: not listedMNIllinois: not listedILWisconsin: not listedWIMichigan: not listedMINew York: not listedNYRhode Island: not listedRIMassachusetts: not listedMAOregon: not listedORNevada: not listedNVWyoming: not listedWYSouth Dakota: not listedSDIowa: not listedIAIndiana: not listedINOhio: not listedOHPennsylvania: not listedPANew Jersey: not listedNJConnecticut: not listedCTCalifornia: yesCAUtah: not listedUTColorado: not listedCONebraska: not listedNEMissouri: not listedMOKentucky: not listedKYWest Virginia: not listedWVVirginia: not listedVAMaryland: not listedMDDelaware: not listedDEArizona: not listedAZNew Mexico: not listedNMKansas: not listedKSArkansas: not listedARTennessee: not listedTNNorth Carolina: not listedNCSouth Carolina: not listedSCDistrict of Columbia: not listedDCOklahoma: not listedOKLouisiana: not listedLAMississippi: not listedMSAlabama: not listedALGeorgia: not listedGAHawaii: not listedHITexas: not listedTXFlorida: not listedFL

FDA distribution: “US Distribution to: CA only” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: California.

Recall timeline

FDA terminated this recall 12 months after the firm started it.

1. Firm started the recall: Mar 31, 202112. FDA classified it Class II: Jul 19, 202123. Published in FDA’s Enforcement Report: Jul 28, 202134. FDA terminated the recall: Apr 15, 2022420212022
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2093-2021 (March 31, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2093-2021 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA