St Jude Medical WorkMate Claris Display Software Error May Cause Screen Blackout
St Jude Medical recalls WorkMate Claris System Display Model H700124 with v.1.2 software upgrade that may cause screen blackouts during use. Affected units include specific serial numbers listed in the recall.
Lower-risk recall
Due to a software error, the user may lose functionality of the system or the screen may turn black during operation.
Contact the company
What happened, in plain English
St Jude Medical is recalling WorkMate Claris System Display Model H700124 units that have a v.1.2 software upgrade installed. This recall is because the software error can cause the screen to turn black during operation, potentially making the device unusable. Read more at govinfonow.com/recall/62601-st-jude-medical-workmate-claris-display-software-error-may-cause.
Source Summary by GovInfoNow · govinfonow.com/recall/62601-st-jude-medical-workmate-claris-display-software-error-may-cause · Updated August 19, 2026 · FDA enforcement record: FDA #Z-1854-2021
Cite this page
“St Jude Medical WorkMate Claris Display Software Error May Cause Screen Blackout.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/62601-st-jude-medical-workmate-claris-display-software-error-may-cause. Based on FDA recall #Z-1854-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1854-2021%22&limit=1).
Why it’s dangerous
The software error in the v.1.2 upgrade can cause the display screen to turn black during operation. This may lead to loss of functionality in the cardiac monitoring system, but it does not cause physical harm to users.
Who’s affected
Healthcare professionals using the WorkMate Claris System Display for cardiac monitoring are most at risk. The recall affects specific units with the model number H700124 and listed serial numbers.
How to tell if you have this one
Check if your WorkMate Claris System Display has the model number H700124 and the v.1.2 software upgrade installed. Affected units have specific serial numbers listed in the recall notice.
- Brand
St Jude Medical- Category
Medical device
All 3 products in this recall
FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.
- Classification
Class II- Status
Terminated- Distribution
US Nationwide distribution in the states of MI, KS, MO, TX.
| Recall number | Product, codes & lots | Quantity |
|---|---|---|
| Z-1853-2021 | v.1.2 Upgrade Kit or v.1.2 upgrade installed on WorkMate Claris System, Model H700123. The WorkMate Claris" System is a computer-based electrocardiographic recording and monitoring system designed for efficient capture, display, and retrieval of surface and intracardiac signals during cardiac EP studies.; Serial Numbers: 14399319, 15508962, 18782712, 18855856 | 4 units |
| Z-1854-2021 | v.1.2 Upgrade Kit or v.1.2 upgrade installed on WorkMate Claris" System Display, Model H700124, The WorkMate Claris" System is a computer-based electrocardiographic recording and monitoring system designed for efficient capture, display, and retrieval of surface and intracardiac signals during cardiac EP studies.; Serial Numbers: 14774202, 14779111, 15812169, 15812170, 18243196, 18243205, 18643643, 18782716, 18917926 | 9 units |
| Z-1855-2021 | WorkMate Claris v.1.2 Upgrade Kits, Model Numbers H800007 and H800012; None | 8 units |
What to do — step by step
Check Software Version
Verify if your WorkMate Claris System Display has the v.1.2 software upgrade installed by checking the device settings.
Where it went and when
Where it was distributed
Distributed nationwide; the notice names 4 states.
FDA distribution: “US Nationwide distribution in the states of MI, KS, MO, TX.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: Kansas, Michigan, Missouri, Texas.
Recall timeline
FDA terminated this recall 3.1 years after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
- FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-1854-2021 (May 5, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1854-2021 to see it in context.
- Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.