St Jude Medical recalls WorkMate Claris System Display Model H700124 with v.1.2 software upgrade that may cause screen blackouts during use. Affected units include specific serial numbers listed in the recall.
Due to a software error, the user may lose functionality of the system or the screen may turn black during operation.
St Jude Medical is recalling WorkMate Claris System Display Model H700124 units that have a v.1.2 software upgrade installed. This recall is because the software error can cause the screen to turn black during operation, potentially making the device unusable.
The software error in the v.1.2 upgrade can cause the display screen to turn black during operation. This may lead to loss of functionality in the cardiac monitoring system, but it does not cause physical harm to users.
Healthcare professionals using the WorkMate Claris System Display for cardiac monitoring are most at risk. The recall affects specific units with the model number H700124 and listed serial numbers.
Check if your WorkMate Claris System Display has the model number H700124 and the v.1.2 software upgrade installed. Affected units have specific serial numbers listed in the recall notice.
Verify if your WorkMate Claris System Display has the v.1.2 software upgrade installed by checking the device settings.
The affected model number is H700124.
The v.1.2 software upgrade installed on the WorkMate Claris System Display.
Check if your display has the model number H700124 and the v.1.2 software upgrade installed. Affected units have specific serial numbers listed in the recall.
We’ve drafted a message you can send St Jude Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-1854-2021 — St Jude Medical St Jude Medical Hello, I own a St Jude Medical that is covered by recall Z-1854-2021 from St Jude Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.