Siemens recalls ARTIS pheno angiography systems with software VE10B error that could cause C-arm to deviate up to 22 cm during imaging procedures, risking treatment interruption.
Software error VE10B -In case of a fault within the drivetrain of an axis and while performing a stepped peripheral imaging (PERISTEPPING/PERIVISION), the C-arm may leave its intended travel path by up to 22 cm (9") result in canceling clinical treatment or to continue treatment on an alternative system
Siemens is recalling ARTIS pheno angiography systems that have a software error (VE10B) which may cause the C-arm to move up to 22 cm from its intended path during certain imaging procedures. This could lead to canceled treatments or the need to switch to another system.
During stepped peripheral imaging (PERISTEPPING/PERIVISION), the C-arm could deviate up to 22 cm from its intended path if a drivetrain fault occurs. This might cancel clinical treatment or require switching to an alternative system, potentially delaying critical procedures.
Medical facilities using Siemens ARTIS pheno angiography systems with specific serial numbers or software version VE10B are affected. Patients undergoing procedures with these systems may be at risk if the error occurs during imaging.
Check if your system has serial numbers listed in the provided list (e.g., 164138, 164159) or software version VE10B. The systems are used for single and biplane diagnostic imaging and interventional procedures.
Verify your system's serial number against the list of affected serial numbers provided in the recall notice.
Reach out to Siemens Medical Solutions USA, Inc. for specific instructions on whether your system requires correction or alternative action.
The software error VE10B may cause the C-arm to deviate up to 22 cm from its intended path during stepped peripheral imaging (PERISTEPPING/PERIVISION) if a drivetrain fault occurs.
No, the recall does not require immediate discontinuation. Medical facilities should check their system's serial number and contact Siemens for guidance.
If the error occurs, it could cancel clinical treatment or require switching to an alternative system, potentially delaying critical procedures.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2029-2021 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2029-2021 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
