Pear Therapeutics recalls reSET-O Mobile App for substance abuse treatment. The app may show reward wheel spins for users with positive urine drug screens, which should not happen. Users should contact the company for details.
Due to a software issue, patients with a urine drug screen (UDS) received access to a contingency management wheel spin for potential rewards regardless of the UDS results. Positive UDS results should not have resulted in access to a wheel spin.
Pear Therapeutics is recalling their reSET-O Mobile App for iOS and Android. The app could allow users with positive urine drug screen results to access a reward wheel spin, which should not be possible. This could lead to incorrect treatment outcomes.
The app has a software issue that causes it to show a reward wheel spin for users with positive urine drug screen results. This means users with positive results could receive rewards they shouldn't get, potentially affecting their treatment.
People using the reSET-O Mobile App for substance abuse treatment, particularly those with positive urine drug screens. Those who have not yet received a positive UDS result may be at lower risk.
The reSET-O Mobile App is available on iOS and Android. Check if you have the app installed and if it was purchased after the recall date. The UDI codes are listed in the recall notice.
Reach out to Pear Therapeutics for specific instructions on how to handle the app.
The app has a software issue that allows users with positive urine drug screen results to access a reward wheel spin, which should not happen.
The reSET-O Mobile App is available on iOS and Android. Check if you have the app installed and if it was purchased after the recall date.
Contact Pear Therapeutics for specific instructions on how to handle the app.
We’ve drafted a message you can send Pear Therapeutics to request your refund or repair — edit it as you like.
Subject: Recall Z-1926-2021 — Pear Therapeutics Pear Therapeutics Hello, I own a Pear Therapeutics that is covered by recall Z-1926-2021 from Pear Therapeutics. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
