Philips recalls Ingenia Ambition X and S MRI scanners with serial numbers 47000-47200 and 48000-48200 due to risk of uncontrolled shutdown if power fails, potentially causing safety issues.
The sealed magnet will experience uncontrolled shutdown known as Loss-of-Field (LoF) if the magnet loses cryo-cooling (e.g. caused by a power outage on site.)
Philips is recalling two MRI scanner models (Ingenia Ambition X and S) because they can experience uncontrolled shutdowns during power outages. This could lead to safety risks for patients and staff if the machine stops working unexpectedly.
The MRI scanner's magnet can lose cryo-cooling during a power outage, causing an uncontrolled shutdown known as Loss-of-Field (LoF). This may disrupt the scan process and pose safety risks if not properly managed.
Owners of Philips Ingenia Ambition X (Product Number 781356) or S (Product Number 781359) MRI scanners with specific serial numbers listed in the recall are affected. Healthcare facilities using these models are most at risk.
Check for the product model and serial numbers listed in the recall: Ingenia Ambition X with serial numbers starting from 47000 to 47200, and Ingenia Ambition S with serial numbers starting from 48000 to 48200.
Verify your scanner's serial number against the list provided in the recall to confirm if it is affected.
Reach out to Philips North America for guidance on next steps if your scanner is listed in the recall.
The recall is due to the risk of uncontrolled shutdown (Loss-of-Field) if the magnet loses cryo-cooling, which can occur during power outages.
Check your serial number against the list provided in the recall and contact Philips North America for further instructions.
The recall record does not specify a fix or remedy; affected users should contact Philips for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0715-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0715-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
