Philips recalls Ingenia Ambition S and X MRI scanners with Magnet Energization Device (MED) due to potential electrical shocks during servicing. Affected units have specific serial numbers; contact Philips for details.
Magnet Energization Device (MED) can have a residual voltage on output terminal, may cause electrical shocks to personnel servicing the MED, MDD or connected cabling.
Philips is recalling MRI scanners that include a Magnet Energization Device (MED) because it can cause electrical shocks to service personnel. This hazard affects only the specific models and serial numbers listed in the recall notice.
The Magnet Energization Device (MED) can retain electrical voltage on its output terminal, which may shock service personnel when handling the device or connected cables during maintenance or repairs.
Service technicians working with Philips MRI scanners using the specific models and serial numbers are most at risk. General users are not affected as the hazard occurs only during servicing.
Check for the model numbers Ingenia Ambition S (781359) or Ingenia Ambition X (781356) with specific serial numbers: US Serial Number 47004, OUS Serial Numbers 47001, 47002, 48000.
Reach out to Philips directly for specific details about your unit and the recall process.
The MED is a component in Philips MRI scanners that supplies power to charge the magnet system.
Check for model numbers Ingenia Ambition S (781359) or Ingenia Ambition X (781356) with specific serial numbers: US Serial Number 47004, OUS Serial Numbers 47001, 47002, 48000.
No, the hazard only affects service personnel during maintenance; general users are not at risk.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1240-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1240-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.