Philips recalls Achieva 3.0T MRI systems with Model No. 781177 due to a potentially dangerous electrical shock warning label error that could risk service personnel safety.
An incorrect electrical shock warning label may have been placed on the Liquid Cooling Cabinet (LCC) of affected MR systems. The caution symbol on the incorrect label has a white background instead of yellow, and the label is missing the high voltage warning symbol. This presents a potential risk of electrical shock for service personnel.
Philips is recalling Achieva 3.0T MRI systems with specific model numbers because of a warning label error that might cause electrical shock for service technicians. This recall affects only the equipment used by medical facilities, not end-users.
The warning label on the Liquid Cooling Cabinet has a white background instead of yellow and lacks the high voltage symbol. This incorrect labeling could lead service technicians to misunderstand the electrical risks when working on the system.
Medical facilities using Philips Achieva 3.0T MRI systems with Model No. 781177 are most at risk. Service personnel handling the equipment could face electrical shock hazards.
Check for Model No. 781177 on the Achieva 3.0T MRI system. The specific serial number 17043 is also associated with this recall.
Check the model number on the Liquid Cooling Cabinet for Model No. 781177.
No, this recall only affects service personnel working on the MRI equipment. Patients using the system are not at risk.
Look for Model No. 781177 on the Achieva 3.0T MRI system, with serial number 17043.
The recall does not require immediate action for end-users. Service personnel should verify the model number and contact Philips for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0809-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0809-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
