Philips recalls Azurion imaging systems (R1.x, R2.x) configured with 1-Phase UPS units that may shut down or fail to start during power loss. Affected models include Azurion 3 M12, 3 M15, 7 B12, 7 B20, 7 M12, 7 M20, and others with specific model numbers and serial ranges.
Philips Azurion and Allura systems configured with a 1 Phase Uninterruptible Power Supply (UPS) have the potential of shutting down and/or not starting up, if power to the system is lost.
Philips is recalling Azurion imaging systems (R1.x and R2.x models) that were configured with a 1-Phase Uninterruptible Power Supply (UPS). These systems may shut down or fail to start when power is lost, potentially disrupting medical imaging operations. Affected units have specific model numbers and serial ranges listed in the recall notice.
The 1-Phase UPS configuration in these systems can cause the imaging equipment to shut down or fail to start when power is lost. This may lead to disruptions in medical imaging services during power outages, potentially affecting patient care and diagnostic procedures.
Medical facilities using Philips Azurion imaging systems (R1.x and R2.x models) configured with a 1-Phase UPS are most at risk. Patients and staff could experience interruptions in imaging services during power outages.
Check if your Philips Azurion system (R1.x or R2.x models) has a 1-Phase UPS. Affected units include specific model numbers like Azurion 3 M12 (722063), Azurion 3 M15 (722064), and others listed with corresponding serial numbers in the recall notice.
Verify if your Philips Azurion system (R1.x or R2.x models) is configured with a 1-Phase UPS by checking the model number and serial numbers listed in the recall notice.
Affected models include Azurion 3 M12 (model 722063), Azurion 3 M15 (722064), Azurion 7 B12 (722067), Azurion 7 B20 (722068), Azurion 7 M12 (722078), Azurion 7 M20 (722079), and others with specific model numbers and serial ranges listed in the recall notice.
No action is needed if your Philips Azurion system is not listed in the recall notice with the specific model numbers and serial ranges.
Check your system's model number and serial numbers against the list provided in the recall notice, which includes specific model numbers like 722063 through 722282 and corresponding serial ranges.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2502-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2502-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
