Shanghai United Imaging Healthcare recalls uEXPLORER PET/CT systems due to occasional workflow freezes after canceling PET scans. Affected units may require professional evaluation.
The EXAM acquisition workflow could occasionally freeze after canceling the PET scan.
Shanghai United Imaging Healthcare is recalling uEXPLORER PET/CT systems that occasionally freeze after canceling a PET scan. This could disrupt medical imaging procedures and requires professional evaluation.
The system may freeze during the exam acquisition workflow after canceling a PET scan. This could cause delays in medical imaging procedures but does not pose a direct safety risk to patients or staff.
Healthcare facilities using the uEXPLORER PET/CT system for medical imaging are likely affected. Medical professionals using the system are at risk of procedure interruptions.
Check for the model number 88000025 on the system. The system was sold with GTIN/UDI code 06971576832040 and serial number F00002.
Reach out to Shanghai United Imaging Healthcare for professional evaluation of the system.
No, the recall is for occasional workflow freezes that do not pose a direct safety risk to patients or staff.
Check for model number 88000025 with GTIN/UDI code 06971576832040 and serial number F00002.
No, the system can continue to be used but may require professional evaluation if freezes occur.
We’ve drafted a message you can send Shanghai United Imaging Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2594-2021 — Shanghai United Imaging Healthcare Shanghai United Imaging Healthcare Hello, I own a Shanghai United Imaging Healthcare that is covered by recall Z-2594-2021 from Shanghai United Imaging Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
