GE Healthcare Centricity Universal Viewer 6.0: Image Display Failures Risk
GE Healthcare recalls Centricity Universal Viewer and Viewer 6.0 software versions 6.0 through 6.0 SP7.1 due to image acquisition failures and synchronization issues with the Centricity Enterprise Archive.
Lower-risk recall
Image acquisition failures and synchronization failure with the Centricity Enterprise Archive
Contact the company
What happened, in plain English
GE Healthcare is recalling Centricity Universal Viewer and Viewer 6.0 software versions 6.0 through 6.0 SP7.1. These devices can fail to properly display medical images, including mammograms, causing synchronization errors with the Centricity Enterprise Archive. Read more at govinfonow.com/recall/62016-ge-healthcare-centricity-universal-viewer-6-0-image-display-failures.
Source Summary by GovInfoNow · govinfonow.com/recall/62016-ge-healthcare-centricity-universal-viewer-6-0-image-display-failures · Updated August 19, 2026 · FDA enforcement record: FDA #Z-2503-2021
Cite this page
“GE Healthcare Centricity Universal Viewer 6.0: Image Display Failures Risk.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/62016-ge-healthcare-centricity-universal-viewer-6-0-image-display-failures. Based on FDA recall #Z-2503-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2503-2021%22&limit=1).
Why it’s dangerous
The software versions 6.0 through 6.0 SP7.1 can experience image acquisition failures and synchronization issues with the Centricity Enterprise Archive. This means medical images may not display correctly, potentially leading to errors in image interpretation.
Who’s affected
Healthcare facilities and medical professionals using the Centricity Universal Viewer software versions 6.0 through 6.0 SP7.1 with specific model numbers listed in the recall notice. Patients using these systems for medical imaging may be affected.
How to tell if you have this one
Check if your Centricity Universal Viewer has model numbers 2090255-001, 2088026-723, 2102676-001, or 2104867-044. The software version should be 6.0 through 6.0 SP7.1.
- Brand
GE Healthcare- Category
Medical device
All 2 products in this recall
FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.
- Classification
Class II- Status
Ongoing- Distribution
AK, AZ, CA, CO, DE, FL, GA, IA, IN, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NJ, NM, NV, NY, OH, OK, OR, PA, SD, TX, UT, WA, WI, WV and WY. Austria, Brazil, Canada, France, Germany, Ghana, India, Ireland, Israel, Italy, Kuwait, Netherlands, Panama, Poland, Russia, Saudi Arabia, Slovenia, South Africa, Spain, Switzerland, Turkey, United Kingdom and Uruguay.
| Recall number | Product, codes & lots | Quantity |
|---|---|---|
| Z-2502-2021 | Centricity PACS-IW with Universal Viewer - Product Usage: Is a device that displays medical images (including mammograms) and data from various imaging sources.; 2068177-001 (Centricity PACS-IW with Universal Viewer software versions 5.0.x with PACS-IW foundation) System ID: 083055248481416, 1-121967267, 1-429329281, DGC19607785, HC3062UV01, HCIT1401012UW, HCIT4331279UV, PACS-IW-127, PACS-IW-219, PACS-IW-2770, PACS-IW-323, PACS-IW-421, RICHMONDU14767331, RICHMONDU15531177N1, X1347906 / X1347909, X1347906 / X1347909, YP315021, ZA2412PAC21 and ZA2533PAC1 | 392 (219 US; 173 OUS) all products |
| Z-2503-2021 | Centricity Universal Viewer and Viewer 6.0 - Product Usage: Is a device that displays medical images (including mammograms) and data from various imaging sources. Includes the following Model Numbers: 1. Model Number: 2090255-001; 2. Model Number: 2088026-723; 3. Model Number: 2102676-001; 4. Model Number: 2104867-044.; 1. Model Number: 2090255-001 (Centricity Universal Viewer with PACS-IW foundation software versions 6.0 through 6.0 SP7.1) System ID (UDI-DI if applicable): PMIO14194768, PMIO20084199, PACS-IW-231, CITRUSVAL20884363, CITRUSVAL20884364, CITRUSVAL20884365, PACS-IW-155, PRIMEHEAL02315681, PRIMEHEAL20501355, PARKVIEWC21200827 (840682103800), PARKVIEWC21200830 (840682103800), PACS-IWUVN2-441, QUEEN19630914, QUEEN19630915, QUEEN19630916T, QUEEN20553950, 203268UVSW, DELAWAREC01589220, PACS-IW-462UV, PACS-IW-462UVN1, PACS-IW-126, PACS-IW-1062, OFMC01819402, OFMC20791988, HGS01766912, HGS20584004 (840682103800), GA001PACTRL01, TRGI02180958, DRY01810490, DRY19670358, PACS-IW-101, RML20502096, PACS-IWUV-239, PACS-IW-00813, PHS01374810, 01722652SEAS, 02031921SEASN1, MARYLANDF17985489, MYRTLEHIL17713895, MYRTLEHIL01444483, MYRTLEHIL17713895, VT01766830, VT01977629, PACS-IW-2637, SRMC01982629, PACS-IWUV-568, 1-142022244, PACS-IWUV-1131, OGAA02373799NOD1, ALLG00558571 (840682103800), EXC02189547, EXC01584099, PACS-IW-574, PRIME HEAL19508102, PRIME HEAL19050922, PRIME HEAL19050921, PACS-IW-219, ANCL00558570, ANCL02157634, NSW01452088, NSW20080545, MARYLANDF17985489, PACS-IW-518UV (840682103800), MTGD02393053, MTGD00558454, PACS-IW-44, QUENTIN01970717, LAKESIDEM02256808, BMC12P00558644P1, BMC12T02267839, BMC12N01271417N1, PACS-IW-58, SMCO02039946PC (840682103800), BWH01301357, PACS-IW-349, PACS-IW-255, 1-357059471, CAROCOMMU02205222, CAROCOMMU01459013, CSPA01291589 (840682103800), CSPA02097167 (840682103800), PACS-IW-79, PACS-IW-93, 1-276423210, MFCI01448329, LSFH02032334, CORONAREG01300927, 951737IWUWWN1, CORONAREG02288447, 1-382753509, CITRUSVAL19618406, MGMC02288391, MGMC02398531, 1-473998727, BARRETTHO00558704, BARRETTHO17737529, FORTDUNCA01298556 (840682103800), FORTDUNCA02395799 (840682103800), 1-283597082, TTU01973509, AVHL02396030, PACS-IW-511, PACSIWTEST, PACS-IW-386UV (840682103800), PACS-IW-486-UV (840682103800), PACS-IW-486-UVN1 (840682103800), PACS-IW-390 (840682103800), PACS-IW-202TEST, PACS-IW-202, HZC14961014, AVHL02396026, AVHL02396027, AVHL02396028, AVHL02396029, PACS-IW-419, PMRM14768587UVProxy, HANNIBALR02179353 (840682103800), TESTHANNIBALR02255613 (840682103800), HANN16174584UVProxy (840682103800), PACS-IW-189 (840682103800), HARTSDALE14768195 (840682103800), HOA01451973 (840682103800), RML01448365 (840682103800), ICA01367198 (840682103800), ICA14776604 (840682103800), JKS01452133 (840682103800), JKS14776447UVSFNode (840682103800), JKS14776448UVProxy (840682103800), JKS14776449UVTest (840682103800), PACS-IW-181, GTEC01477448, GTEC01477447, GTEC15993728UVProxy3, 1-592001096 (840682103800), UHSD14767800 (840682103800), PACS-IW-551UVN1 (840682103800), PACS-IW-551UVN2 (840682103800), UV1-154550926, DHOL19603374, DHOL19603375, PACS-IW-551UV (840682103800), PACS-IW-424CTLR, PACS-IW-424UVN1, PACS-IW-424UVN2, SFCS19667347, SFCS15961473, SFCS15961473, MHOG01806096, PACS-IW-166, PACS-IW-166T, MCT02277843, MCT02278145, PACS-IW-565, PACS-IWT-565, WGH00558334CTRL, WGH02372377PROX, WGH02372375BACK, 1-464783615, PACS-IW-389, BVH00558643, PACS-IW-348UV (840682103800), NRVM19609993UVT (840682103800), NRVM19611189UVPROXY (840682103800), PACS-IW-441, PACS-IW-441TUVSW, PACS-IW-402, PACS-IW-318, MINNETOHE, PACS-IW-253, PACS-IW-581UV, PACS-IW-370, PACS-IW-UVT370, VISOU02345023, VISOU02288781, 1-218291079, 1-103108035, MFHO14767332, PALMDALEM00558700, PALMDALEM01810788, PACS-IW-454, PACS-IW-406, 20101378UBSW, ILCC01373579 (840682103800), ILCC14580319 (840682103800), 516473UVSW (840682103800), JOHNTMA19732280T (840682103800), 1-182669905, NCDC20279342, CENTERFOR01627896, CENTERFOR16023960UVProxy, PACS-IW-176, PACS-IW-176UVTEST, PACS-IW-405, PACS-IW-336, NASONHOSP14898835, RRA01814001, MYRTLEHIL01444483, PSPC01815255, 1-283596904, HOOO20091140, GZMG02182469CNTRLR (840682103800), GZMG02287985 (840682103800), GZMG02288300 (840682103800), PACS-IW-556UV, URSA20025013, PACS-IW-431, 1-598891598, PACS-IW-230, INTERCOAST17594527UVProxy, MDHC16204735UVProxy, 201392UVSW, 505368UVBSW (840682103800), NNAR14767799 (840682103800), PACS-IW-479, PACS-IW-557 (840682103800), URS20583582 (840682103800), PACS-IWUV-481, PACS-IW-476, PACSIW476UVTEST, GGMC02349137, 1-486091448, 1-486091475, 1-750710672, SUC00558667, 1-802428413, 954688UVBSW100, PACS-IW-1511, KDH217192544, ACP00558109, PACS-IW-31Test1, PACS-IW-31Test, ACP01613226, 1-219095008, OKOS14767330, 918277CVUWBSW, CCA20759776SF, PACS-IW-487, QTHBL14767810UVPROXY, QTHBL14767809UVSFBK, QTHBL14767808UVSF1KO, QTHBL14767807UVSFSIM, QTHBL14767806UVSFVAL, QTHBL02256595, VCM02255583T, VCM01819618, VCM02255586TSP, VMC02255587NSP, BOJC00558520, PACS-IW-56, PACS-IW-225, 1-375705893, DDNI14776603, PACS-IW-129, DISSFHW01, 1-644600677, PACS-IW-154UV, FLMC14777071, NEWYORK01291738, OANT02035061, PACS-IW-424CTLR, PACS-IW-424UVN1, PACS-IW-424UVN2, VBHCP20497227, PACS-IW-2635, PREMI02182462, PREMI02182462, NORTHWEST01804127, HCIT4271649UW, AH4325SV01, AH5291PC02, AP6264PC01, AP6469PC01, AH0116SV03, AH0106SV03, HCD4440494UV, HCIT4258559UV, HCIT7109403UV, HCIT4244609UV, HCIT4708563UV, HCIT4470563UV-CTRL, HCIT4261024UVCTRL, HCIT7113573UV, 519264PACSAW1 (840682103800), 416813UV (840682103800), 416813TESTRPACSUV (840682103800), HCIT4266470UW, HCIT4238540UV, HCIT4486723UV, E4167658, X314119802, X141385617, A5485262 / A5485266 / A5485267 / A5485269 / A5485270 / A5485271, A9190177, M41980107, M4487535, M44997011, HC0399UV01, CC4105PC02, PC1695SV01, 786787SV02, HBON01SV02, HC4105PC01, 509940UV01, HC0529PC01, HC0529PC01, 233638UV01, HC0245PC02, 600791PC02, 427990UV01, PC1961SV02, 531344PC01, 434487SV03, PX4900SV02, HC0565PC03, TP0575UV02, GH1077UV01, 083055820116113, 083055824999515, 083055861021012, 83055862088813, 083055800046112, 81111DBS01, IL1469IT05, IL1469IT16, A5992711, A5412010, A6197102, KW0000PP02, HCIT4175024UV, AMS3963, BON0164, ECT0265, HCIT4192962UV, HCIT4264206UW, PL3673RW01, PL1493RW02, PL2970RW01, PL1124RW01, PL1499RW03, PL3349PC01, PL1501RW03, PL2624RW01, PL3249RW02, PL3277RW01, PL1005RW01, 600062UV, PL3362RW01, PL0326RW01, PL2975RW02, PL1504RW02, PL2971RW01, RU9255ID01, RU6968ID01, RU8945ID01, RU7519ID01, RU1781RW01, RU2580ID01, RU4255ID01, RU0003ID01, RU0472ID03, RU9595ID02, RU9327ID02, RU1011ID05, RU8366ID01, RU7808ID02, RU1516ID03, RU1646ID01, RU1112ID02, 01977813, 01980259, RU3052ID01, RU1107RW01, RU1107RW01, RU7175ID01, RU1717ID04, RU9216ID02, RU3453RW03, 600101RW02, RU8002ID01, RU1544ID01, RU1516ID03, RU9940RW01, RU5388ID01, RU0994ID03, RU3794ID01, RU9226ID01, RU9697ID01, 1509505, RU0968ID04, RU0120ID01, RU6164ID01, RU9546ID01, RU7468ID01, RU3998ID01, 600105ID03, SA2402PP02, SA2110PP05, SA1339PP03, ZA2541UV01, ZA2414PAC1, ZA2415PAC1, ZA2474UV01, ZA2267PAC1, ZA1058UV01, ZA2551PAC1, ZA1058UV01, ZA2412PAC2, ZA2472PAC2, ZA000010, ZA2412PAC2, MPX35219, DP760316, FP502804, 802030PC01, 228493WS01, 124774CS01, 482896SV03, 06051PAC04, HCIT4133734PACS, HCIT4148106PEE, Others Tracked under Service Cloud product ID. 2. Model Number: 2088026-723 (Centricity Universal Viewer with PACS-IW foundation software versions 6.0 through 6.0 SP7.1); UDI-DI: 840682103800; System ID: NYHOSPI16204605, NYHOSPI16204606, NYHOSPI16204607, NYHOSPI16204608, NYHOSPI16204609, NYHOSPI16204612, NYHOSPI16204613. 3. Model Number: 2102676-001 (Centricity Universal Viewer with PACS-IW foundation software versions 6.0 through 6.0 SP7.1); UDI-DI: 840682103800; System ID: PACS-IW-119. 4. Model Number: 2104867-044 (Centricity Universal Viewer with PACS-IW foundation software versions 6.0 through 6.0 SP7.1); UDI-DI: 840682103800; System ID: DDOC02339896. | 462 (279 US; 183 OUS) |
What to do — step by step
Check Software Version
Verify your software version is 6.0 through 6.0 SP7.1 by checking the device settings or documentation.
Update Software
Install the latest software update from GE Healthcare to resolve the synchronization issues.
Where it went and when
Where it was distributed
Distributed in 34 states, and outside the U.S.
FDA distribution: “AK, AZ, CA, CO, DE, FL, GA, IA, IN, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NJ, NM, NV, NY, OH, OK, OR, PA, SD, TX, UT, WA, WI, WV and WY. Austria, Brazil, Canada, France, Germany, Ghana, India, Ireland, Israel, Italy, Kuwait, Netherlands,…” States read from FDA’s own wording; “not listed” means the notice does not name it.
States: Alaska, Arizona, California, Colorado, Delaware, Florida, Georgia, Indiana, Iowa, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Dakota, Texas, Utah, Washington, West Virginia, Wisconsin, Wyoming.
Recall timeline
FDA published this recall 54 days after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-2503-2021 (August 6, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2503-2021 to see it in context.
- Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.