Philips recalls Ingenia Elition S-a MRI systems where manual mode may cause tabletop movement delays, risking patient evacuation delays during emergencies. Affected units have specific serial numbers and model identifiers.
When using manual mode, the tabletop may not completely move in or out and result in potential delay in patient evacuation from the bore, which could result in a delay of treatment
Philips is recalling certain Ingenia Elition S-a MRI systems because the tabletop might not move completely in or out during manual mode, potentially delaying patient evacuation and treatment. This could lead to serious harm if a patient needs urgent care.
When the MRI system is in manual mode, the tabletop may not fully move in or out of the patient's position. This can delay emergency evacuation from the MRI bore, which might be critical if a patient requires immediate medical attention.
Medical facilities using the affected MRI systems are most at risk, particularly during emergencies when rapid patient evacuation is needed. Patients undergoing scans with these systems could face delayed treatment.
Check for model number 781357 on the system's label or documentation. Affected units have specific serial numbers listed in the recall notice, including combinations like 46029 (01)00884838088108(21)46029.
Look for model number 781357 on the system's label or documentation to confirm if it's affected.
Reach out to Philips customer support for assistance with the recall and to confirm if your system is affected.
The system may not move the tabletop completely in or out during manual mode, which could delay patient evacuation and treatment in emergencies.
Check for model number 781357 on the system's label or documentation. Affected units have specific serial numbers listed in the recall notice.
Contact Philips customer support to confirm if your system is affected and get guidance on next steps.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2418-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2418-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.