Philips recalls Ingenia Ambition S-a MRI systems that may delay patient evacuation during manual mode use, risking treatment delays. Affected units have specific model numbers and serial identifiers.
When using manual mode, the tabletop may not completely move in or out and result in potential delay in patient evacuation from the bore, which could result in a delay of treatment
Philips is recalling its Ingenia Ambition S-a MRI systems because the tabletop might not move fully in manual mode, potentially delaying patient evacuation and treatment. This could lead to longer wait times for critical medical procedures.
When the MRI system is switched to manual mode, the tabletop may not fully extend or retract. This can block patient access to the MRI bore, delaying emergency evacuation and potentially causing treatment delays for critical patients.
Medical facilities using the Ingenia Ambition S-a MRI systems are most affected. Patients undergoing scans during manual mode operation may experience delayed evacuation if the tabletop doesn't move properly.
Check for model numbers 781359 or serial identifiers listed in the UDI# (e.g., 48026, 48016, 48053, etc.). The system was sold in the U.S. by Philips North America.
Identify the model number (781359) or UDI# (e.g., 48026) on your MRI system's label.
Reach out to Philips customer service for verification and guidance on next steps.
The tabletop may not move fully in manual mode, potentially delaying patient evacuation and treatment.
Look for model number 781359 or UDI# (e.g., 48026, 48016, 48053) on your system's label.
Contact Philips customer service to verify your system and get guidance on next steps.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2416-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2416-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.