Philips recalls Ingenia Elition X-a MRI systems due to risk of delayed patient evacuation during manual mode use. Affected units have specific serial numbers; contact Philips for details.
When using manual mode, the tabletop may not completely move in or out and result in potential delay in patient evacuation from the bore, which could result in a delay of treatment
Philips is recalling Ingenia Elition X-a MRI systems that may not move properly in manual mode, potentially delaying patient evacuation and treatment. This could lead to longer wait times for critical medical procedures.
When the tabletop is moved manually, it may not fully extend or retract, which could delay emergency patient evacuation from the MRI bore. This risk is specific to manual mode use and could impact critical treatment timelines.
Healthcare facilities using the Ingenia Elition X-a MRI systems are most at risk, particularly during manual mode operations where patient evacuation could be delayed.
Check for the model number 781358 on the system's label or serial numbers listed in the detailed UDI codes provided in the recall notice.
Identify the model number (781358) and serial numbers from the UDI codes listed in the recall notice.
Reach out to Philips customer support for specific guidance on affected units and next steps.
The system may not move properly in manual mode, potentially delaying patient evacuation and treatment.
The model number 781358 is listed in the recall notice, with specific serial numbers provided in the UDI codes.
No, but healthcare facilities should check the model and serial numbers to ensure they are affected before proceeding with manual mode operations.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2419-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2419-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
