Elekta recalls MOSAIQ Oncology Information System software version 2.83 where drug strength settings may revert to original after ordering changes. Affected units run with First Data Bank (FDB) and have specific UDI/GTIN numbers.
A drug strength in MOSAIQ can be changed during the ordering process and approved, but the saved drug strength reverts to the original value.
Elekta is recalling a version of their MOSAIQ Oncology Information System software where drug strength settings can change during ordering but revert to original values. This could lead to incorrect drug dosing if the system reverts after a change.
The system allows changing drug strength during ordering but the saved setting reverts to the original value after the change. This means that if a healthcare provider adjusts the drug strength for a patient, the system might reset to the original value, potentially causing incorrect dosing.
Healthcare providers using Elekta's MOSAIQ software with version 2.83 that runs with First Data Bank (FDB) are most at risk. Patients receiving treatment through this system could potentially receive incorrect drug dosing.
Check if your MOSAIQ software version is 2.83 and runs with First Data Bank (FDB). Affected units have UDI/GTIN number 0858164002367.
Verify your MOSAIQ software version is 2.83 and runs with First Data Bank (FDB).
The recall is because drug strength settings in MOSAIQ 2.83 can change during ordering but revert to the original value after the change, potentially causing incorrect dosing.
Check if your MOSAIQ software version is 2.83 and runs with First Data Bank (FDB). Affected units have UDI/GTIN number 0858164002367.
The recall record does not specify a remedy, so no action is required beyond checking your software version.
We’ve drafted a message you can send Elekta to request your refund or repair — edit it as you like.
Subject: Recall Z-2591-2021 — Elekta Elekta Hello, I own a Elekta that is covered by recall Z-2591-2021 from Elekta. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
