Abbott HeartMate Touch Communication System (HMT1100, HMT1100-R, HMT1150) may experience app crashes due to Bluetooth interference with nearby devices. No action needed as the device continues to function normally.
If LVAS communication system is trying to establish Bluetooth connection and another Bluetooth-enabled device is nearby and advertising for Bluetooth connection, the Bluetooth connectivity interference may cause the system App to close or fail to open. Once Bluetooth adaptor is connected, barring disconnection, all functionality is unaffected; the device will continue to operate as expected.
Abbott's HeartMate Touch Communication System (HMT1100, HMT1100-R, HMT1150) may close or fail to open its app if Bluetooth interference occurs with nearby devices. This does not affect the device's normal operation once connected.
The system may close or fail to open its app when Bluetooth interference happens with nearby devices trying to connect. This occurs during the initial Bluetooth connection setup but does not affect the device's normal operation once connected.
Users of the Abbott HeartMate Touch Communication System with serial numbers HMT1100 (US), HMT1100-R (Rental US), or HMT1150 (EU) are affected. Patients using this device for heart support are most at risk.
Check for the model numbers HMT1100 (US), HMT1100-R (Rental US), or HMT1150 (EU) on your device. All units have unique serial numbers.
Ensure the app opens normally after Bluetooth connection to confirm no interference issues.
No action is needed as the device continues to function normally once connected.
The hazard does not cause serious injury; the device operates normally after initial Bluetooth connection.
The app may close or fail to open due to Bluetooth interference, but the device will continue to function normally.
We’ve drafted a message you can send Thoratec to request your refund or repair — edit it as you like.
Subject: Recall Z-0308-2022 — Thoratec Thoratec Hello, I own a Thoratec that is covered by recall Z-0308-2022 from Thoratec. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
