GE Healthcare recalls Vscan Extend devices sold as 'Vscan Extend Dual DICOM' due to battery depletion causing failure to power on when not properly turned off or connected to computer without AC power. Affected units have specific serial numbers listed in the recall.
The firm identified that the Vscan Extend device will not power on because of depleted battery, due to the device not being turned off prior to battery removal or when being connected to a computer without AC power.
GE Healthcare is recalling Vscan Extend ultrasound devices sold as 'Vscan Extend Dual DICOM' because they may not power on due to battery depletion. This happens when the device isn't turned off before battery removal or when connected to a computer without AC power. The issue doesn't cause injury but means the device won't work properly.
The device may not power on because the battery depletes when the device isn't turned off before battery removal or when connected to a computer without AC power. This causes the device to fail to operate, but does not pose a risk of injury.
Users of the Vscan Extend ultrasound device sold as 'Vscan Extend Dual DICOM' with specific serial numbers listed in the recall are affected. Healthcare professionals and medical facilities using these devices are most at risk.
Check if your device has a serial number starting with VH followed by 12 characters (e.g., VH162804HB) and ends with 'H41212ZA' or 'H41212RN' as listed in the recall. The device is sold as 'Vscan Extend Dual DICOM'.
Look for the serial number on your device, which starts with 'VH' followed by 12 characters and ends with 'H41212ZA' or 'H41212RN' as listed in the recall.
If your device is affected, contact GE Healthcare directly for instructions on how to resolve the issue.
No, the recall does not pose a risk of injury. The issue causes the device to not power on due to battery depletion, but does not involve any safety hazards.
Check if your device has a serial number starting with 'VH' followed by 12 characters and ending with 'H41212ZA' or 'H41212RN' as listed in the recall. The device is sold as 'Vscan Extend Dual DICOM'.
Contact GE Healthcare directly for instructions on how to resolve the issue. The recall does not require immediate action but ensures the device functions properly.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0519-2022 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0519-2022 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
