GE Healthcare recalls Vscan Extend devices sold as 'Vscan Extend Sector Wi-Fi' that won't power on due to battery issues when not turned off before removal or computer connection without AC power.
The firm identified that the Vscan Extend device will not power on because of depleted battery, due to the device not being turned off prior to battery removal or when being connected to a computer without AC power.
GE Healthcare is recalling Vscan Extend devices sold as 'Vscan Extend Sector Wi-Fi' because they won't power on when the battery is removed without first turning off the device or connecting to a computer without AC power. This issue doesn't cause injury but prevents normal use.
The device won't power on when the battery is removed without first turning it off, or when connected to a computer without AC power. This prevents the device from functioning correctly but does not cause injury.
Users of the Vscan Extend device sold as 'Vscan Extend Sector Wi-Fi' are affected. Medical professionals and individuals using the device for health monitoring are most at risk of being unable to use it properly.
Check for the serial number (UDI, Model Number) listed in the description: VH200223DX, VH150287BJ, VH200066HU, and other model numbers ending with 'VH' followed by numbers. The device is sold as 'Vscan Extend Sector Wi-Fi'.
Ensure the device powers on when the battery is removed without turning it off or connecting to a computer without AC power.
The device won't power on because of depleted battery when not turned off before battery removal or when connected to a computer without AC power.
Look for the serial numbers listed in the description: VH200223DX, VH150287BJ, VH200066HU, and other model numbers ending with 'VH' followed by numbers. The device is sold as 'Vscan Extend Sector Wi-Fi'.
The recall record does not mention a remedy or fix.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0524-2022 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0524-2022 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
