GE Healthcare recalls Vscan Extend devices sold as 'Vscan Extend Sector USB' that won't power on when battery is depleted due to improper handling. Affected units have specific serial numbers.
The firm identified that the Vscan Extend device will not power on because of depleted battery, due to the device not being turned off prior to battery removal or when being connected to a computer without AC power.
GE Healthcare is recalling Vscan Extend ultrasound devices sold as 'Vscan Extend Sector USB' because they won't power on when the battery is depleted. This happens if the device isn't turned off before removing the battery or connecting to a computer without AC power.
The device won't power on because the battery can become depleted if the device isn't turned off before removing the battery or when connected to a computer without AC power. This means the device may not function properly when needed.
Users of GE Vscan Extend ultrasound devices sold as 'Vscan Extend Sector USB' are affected. Most at risk are healthcare professionals and medical facilities using the device for imaging.
Check for serial numbers starting with VH150 or VH200 followed by numbers like 150315TI, 15019235, etc. The device is sold as 'Vscan Extend Sector USB' and has a specific model number format.
Ensure the device powers on normally by turning it off before battery removal or using AC power when connected to a computer.
The device may not power on due to depleted battery from improper handling. Check if it was turned off before battery removal or connected to a computer without AC power.
Look for serial numbers starting with VH150 or VH200 followed by specific numbers like 150315TI, 15019235, etc. The device is sold as 'Vscan Extend Sector USB'.
The recall does not require returning the device. Users should check if the device powers on properly by following the correct battery handling procedures.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0523-2022 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0523-2022 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
