The FDA announced on December 2, 2021, that Natus Neurology DBA Excel Tech., Ltd. (XLTEK) is recalling IPELA FHD PTZ TILE KITS with Axis cameras used with Natus Neuroworks/Sleepworks software. The tile kits may not fit properly in thinner ceiling grid frames, causing tiles to fall and create a safety risk.
How to tell if you have it
- Brand: Natus Neurology
- Product: IPELA FHD PTZ TILE KITS with Axis cameras used in combination with Natus Neuroworks/Sleepworks software
- Serial numbers: All serial numbers
- Quantity: 221 units
- Distribution: US Nationwide (FL, IL, TX, MI, MA, NE, OK, WV, MO, VA, CT, IN, HI, PA, CA, MD, OH, CO, SC, PR, NV, NJ, OR, LA, DC, NC) and countries including Nepal, Viet Nam, Canada, Saudi Arabia, Indonesia, Germany, Korea, Republic
The hazard
According to the FDA, the tile kits are not fitting properly in some domestic institution ceiling tile grids that have a thinner style grid frame. The ceiling tile may suddenly fall from the ceiling and cause a safety risk to the patient or end user.
Context
GovInfoNow's records show Natus Neurology DBA Excel Tech., Ltd. (XLTEK) has had five other recalls since May 15, 2018, including a June 18, 2025 recall for left side labeling errors on Brain Monitor Breakout Boxes and a May 7, 2025 recall regarding backward electrode labels on OBM DAB Digital Acquisition Boxes. Other recent recalls of similar products include the Siemens ARTIS icono Ceiling Monitor Recall (June 8, 2026), the Stryker CHROMOPHARE Softlit Ring Surgical Light Recall (February 23, 2026), and the Canon Alphenix INFX-8000C X-ray System Recall (December 19, 2025).