Compass Health recalls Voyager Rollators (RLEU10BL, RLEU10PK, RLEU10WT) due to potential wheel spoke cracks causing injuries. Affected units manufactured May 2020-April 2021.
Wheel spoke may crack causing the wheel to separate from the axle may result in patient injuries, including bruising and lacerations requiring stitches.
Compass Health is recalling Voyager Rollators (model RLEU10xx) because wheel spokes can crack, potentially causing injuries like lacerations requiring stitches. This risk affects users who may have purchased these walkers between May 2020 and April 2021.
The wheel spokes in these rollators can crack, which may cause the wheel to separate from the axle. This separation could lead to injuries such as bruising and lacerations requiring stitches.
People who own or use the Voyager Rollator walkers with model numbers RLEU10BL, RLEU10PK, or RLEU10WT manufactured between May 2020 and April 2021 are most at risk. These walkers are intended for mechanical walkers.
Check for model numbers RLEU10BL (Cobalt Blue), RLEU10PK (Rose Gold), or RLEU10WT (Ice Palace) on the rollator. Units manufactured from May 2020 through April 2021 are affected.
Look for model numbers RLEU10BL, RLEU10PK, or RLEU10WT on the rollator.
Reach out to Compass Health for assistance with the recall.
The affected models are RLEU10BL (Cobalt Blue), RLEU10PK (Rose Gold), and RLEU10WT (Ice Palace).
These rollators were manufactured from May 2020 through April 2021.
Check for model numbers RLEU10BL, RLEU10PK, or RLEU10WT and verify the manufacture date is between May 2020 and April 2021.
We’ve drafted a message you can send Compass Health to request your refund or repair — edit it as you like.
Subject: Recall Z-0510-2022 — Compass Health Compass Health Hello, I own a Compass Health that is covered by recall Z-0510-2022 from Compass Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.