Hill-Rom recalls specific Traverse Rail Carrier models with potentially loose screws that could cause the rail system to fall, risking injury to caregivers and patients. Affected units include 3101704, 3102514, and other models sold between January 2021 and March 2021.
Traverse rail carriage delivered with non-conforming screws are too short to ensure appropriate installation. There is potential that the screws are unable to secure the traverse rail appropriately and could loosen over time causing the rail system to fall, potentially causing injury to caregivers and/or patients
Hill-Rom is recalling certain Traverse Rail Carrier models that may have screws too short to stay securely attached. If the screws loosen over time, the rail system could fall, potentially injuring caregivers or patients during patient lifting.
The recalled units were delivered with screws that are too short to properly secure the rail system. Over time, these screws may loosen, causing the rail to become unstable and fall. This could lead to injury for caregivers or patients during patient lifting procedures.
Caregivers and patients using Hill-Rom Traverse Rail Carriers with the affected models. Those most at risk are healthcare workers who lift patients with these devices.
Check for model numbers starting with 3101704, 3102514, 3101705, 3102517, 3102506, 3102519, 3102511, 3102531, 3102512, 3102532, 3102513, 3102562, or other listed models. These devices were distributed between January 2021 and March 2021.
Look for model numbers on the device label that match the affected models listed in the recall.
If you have an affected model, stop using the device until you can contact Hill-Rom for further instructions.
Affected models include 3101704 TRAV RAIL CARR E-SYST STD, 3102514 TR CARRIER SLIM/RAISED, 3101705 TRAV RAIL CARR ESYST WIDE, and other specific models listed in the recall notice.
These devices were distributed between January 4, 2021, and March 24, 2021.
The recall notice does not specify a remedy, so contact Hill-Rom directly for instructions on what to do next.
We’ve drafted a message you can send Hill-Rom to request your refund or repair — edit it as you like.
Subject: Recall Z-0783-2022 — Hill-Rom Hill-Rom Hello, I own a Hill-Rom that is covered by recall Z-0783-2022 from Hill-Rom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.