NRT X-RAY recalls footrests and shoulder supports used with Intelli-C devices due to missing friction rubber block that may slip during patient use. Affected units have specific serial numbers.
Friction rubber block in the clamping mechanism was missing in the Footrest. It may slip down along the patient table while in use with a patient. This accessory is designed to use with Intelli-C, Right and Intelli-C, Left.
NRT X-RAY is recalling footrests and shoulder supports that are designed to be used with Intelli-C devices. The recall is because a friction rubber block in the clamping mechanism might be missing, which could cause the accessory to slip down the patient table while in use.
The footrest and shoulder support have a friction rubber block that can become missing in the clamping mechanism. If this block is missing, the accessory may slip down the patient table during use, potentially causing injury to the patient.
Healthcare professionals using these accessories with Intelli-C devices are most at risk. Patients using the equipment with these accessories may also be affected if the footrest slips.
Check for footrests with serial numbers starting with 9032820000 (e.g., 903282000046) or shoulder supports with serial numbers starting with 9032830000 (e.g., 903283000012). These accessories are designed to be used only with Intelli-C devices.
Look for footrests with serial numbers starting with 9032820000 or shoulder supports with serial numbers starting with 9032830000.
If you have the affected footrest or shoulder support, stop using it with Intelli-C devices immediately to prevent slipping.
The friction rubber block in the clamping mechanism may be missing, which can cause the footrest or shoulder support to slip down the patient table during use.
Footrests with serial numbers starting with 9032820000 (e.g., 903282000046) and shoulder supports with serial numbers starting with 9032830000 (e.g., 903283000012) are affected.
The recall record does not specify a return process, so you should contact NRT X-RAY directly for instructions.
We’ve drafted a message you can send NRT X-RAY to request your refund or repair — edit it as you like.
Subject: Recall Z-0526-2022 — NRT X-RAY NRT X-RAY Hello, I own a NRT X-RAY that is covered by recall Z-0526-2022 from NRT X-RAY. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
