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Use caution Medical device recall · FDA · Published January 21, 2022

NRT X-RAY Footrest and Shoulder Support Recall: Missing Friction Block Risk

NRT X-RAY recalls footrests and shoulder supports used with Intelli-C devices due to missing friction rubber block that may slip during patient use. Affected units have specific serial numbers.

🇺🇸 FDA recall #Z-0526-2022Medical deviceNRT X-RAY ›
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Contact the company

Recalling firmNRT X-RAY A/SBirkegardsvej 16, BIRKEGAARDSVEJ 16 · Hasselager, Denmark
✎ GovInfoNow plain-language explainer

NRT X-RAY is recalling footrests and shoulder supports that are designed to be used with Intelli-C devices. The recall is because a friction rubber block in the clamping mechanism might be missing, which could cause the accessory to slip down the patient table while in use. Read more at govinfonow.com/recall/61230-nrt-x-ray-footrest-and-shoulder-support-recall-missing-friction.

Source Summary by GovInfoNow · govinfonow.com/recall/61230-nrt-x-ray-footrest-and-shoulder-support-recall-missing-friction · Updated August 19, 2026 · FDA enforcement record: FDA #Z-0526-2022

Cite this page

“NRT X-RAY Footrest and Shoulder Support Recall: Missing Friction Block Risk.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/61230-nrt-x-ray-footrest-and-shoulder-support-recall-missing-friction. Based on FDA recall #Z-0526-2022 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0526-2022%22&limit=1).

The FDA announced on Jan. 21, 2022, that NRT X-RAY A/S is recalling Footrest and Shoulder Support accessories due to a missing friction rubber block in the clamping mechanism. The agency said the defect may cause the accessory to slip down along the patient table during use with Intelli-C devices.

How to tell if you have it

  • NRT X-RAY Footrest, REF: 03282000, UDI: 05713464000336
  • NRT X-RAY Shoulder Support, REF: 03283000, UDI: 05713464000381

The hazard

According to the FDA, the friction rubber block in the clamping mechanism was missing in the Footrest. This defect may cause the accessory to slip down along the patient table while in use with a patient.

Context

GovInfoNow's records show NRT X-RAY A/S has issued two other recalls since April 27, 2023. On April 17, 2024, the company recalled an Intelli-C Tabletop due to uncontrolled C-arm motion risk. Other recent recalls of similar products include Canon Alphenix INFX-8000C/B5 Recall (Aug. 26, 2026), Canon Alphenix X-ray Systems Recall (Aug. 4, 2026), and Canon Alphenix INFX-8000F X-Ray System Recall (Dec. 19, 2025).

How to tell if you have this one

Check for footrests with serial numbers starting with 9032820000 (e.g., 903282000046) or shoulder supports with serial numbers starting with 9032830000 (e.g., 903283000012). These accessories are designed to be used only with Intelli-C devices.

  • Brand
    NRT X-RAY
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Serial Numbers

    Look for footrests with serial numbers starting with 9032820000 or shoulder supports with serial numbers starting with 9032830000.

  2. Stop Using Immediately

    If you have the affected footrest or shoulder support, stop using it with Intelli-C devices immediately to prevent slipping.

Where it went and when

Where it was distributed

Distributed in 10 states, and outside the U.S.

Alaska: not listedAKMaine: not listedMEVermont: not listedVTNew Hampshire: not listedNHWashington: yesWAIdaho: not listedIDMontana: not listedMTNorth Dakota: not listedNDMinnesota: not listedMNIllinois: not listedILWisconsin: not listedWIMichigan: not listedMINew York: yesNYRhode Island: not listedRIMassachusetts: yesMAOregon: not listedORNevada: not listedNVWyoming: not listedWYSouth Dakota: not listedSDIowa: yesIAIndiana: not listedINOhio: yesOHPennsylvania: not listedPANew Jersey: not listedNJConnecticut: not listedCTCalifornia: not listedCAUtah: not listedUTColorado: not listedCONebraska: not listedNEMissouri: not listedMOKentucky: yesKYWest Virginia: yesWVVirginia: not listedVAMaryland: not listedMDDelaware: not listedDEArizona: not listedAZNew Mexico: not listedNMKansas: not listedKSArkansas: not listedARTennessee: not listedTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: not listedDCOklahoma: not listedOKLouisiana: yesLAMississippi: not listedMSAlabama: not listedALGeorgia: not listedGAHawaii: not listedHITexas: not listedTXFlorida: not listedFL

FDA distribution: “USA: IA, KY,LA, MA, NC,NY, OH, SC, WA, WV OUS: Switzerland, Czech Republic, Germany, Denmark, Netherlands, RSA, Sweden” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: Iowa, Kentucky, Louisiana, Massachusetts, New York, North Carolina, Ohio, South Carolina, Washington, West Virginia.

Recall timeline

FDA published this recall 12 days after the firm started it.

1. Firm started the recall: Jan 21, 202212. FDA classified it Class II: Jan 25, 202223. Published in FDA’s Enforcement Report: Feb 2, 202232022
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-0526-2022 (January 21, 2022) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0526-2022 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA