Siemens recalls Artis zeego model 10280959 due to potential X-ray tube overheating from low coolant levels, causing system shutdowns. Affected units may display error messages indicating tube overheating.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis zeego X-ray systems with model number 10280959 because low coolant levels can cause the X-ray tube to overheat, leading to system shutdowns. This risk could prevent medical imaging if the system stops working unexpectedly.
If the coolant level drops below a safe threshold, the X-ray tube overheats and the system displays a warning message. After several minutes, the system blocks X-ray production to prevent damage, potentially interrupting medical procedures.
Medical facilities using the Artis zeego X-ray system with model number 10280959 are likely affected. Patients and staff at these facilities face the risk of interrupted imaging due to system shutdowns.
Check for the model number 10280959 on the Artis zeego system. Serial numbers listed in the recall include a range starting with 160001 to 161235, with additional numbers added as of October 4, 2023.
Look for error messages like "TUBE HOT, have a break" or "NO XRAY: TUBE TOO HOT" to identify if the system is overheating.
Reach out to Siemens Medical Solutions USA, Inc. for guidance on system maintenance or potential fixes.
The system displays a warning message and then blocks X-ray production to prevent damage, potentially interrupting medical procedures.
Check for model number 10280959 and serial numbers listed in the recall, which include a range from 160001 to 161235 with additional numbers added as of October 4, 2023.
The recall does not specify a remedy, so affected users should contact Siemens for guidance on system maintenance or potential fixes.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0973-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0973-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
