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Lower risk Medical device recall · FDA · Published March 7, 2022

Siemens SOMATOM CT Scanners with Software Error May Cause Workflow Issues

Siemens recalls certain SOMATOM CT scanners with software syngo CT VA30A_SP4 that may cause scanning workflow interruptions, unexpected notifications, and image artifacts. Affected models include SOMATOM go.Now, go.Up, go.All, go.Top, go.Sim, go.Open Pro, and X.cite.

🇺🇸 FDA recall #Z-0962-2022Medical deviceSiemens ›
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Recalling firmSiemens Medical Solutions USA, Inc40 Liberty Blvd · Malvern, PA 19355-1418
✎ GovInfoNow plain-language explainer

Siemens is recalling specific models of SOMATOM CT scanners due to a software error that can cause workflow interruptions, unexpected notifications, and image artifacts during scans. This may lead to potential patient issues like rescan requests, unexpected X-ray doses, and delays in diagnosis. Read more at govinfonow.com/recall/60978-siemens-somatom-ct-scanners-with-software-error-may-cause-workflow.

Source Summary by GovInfoNow · govinfonow.com/recall/60978-siemens-somatom-ct-scanners-with-software-error-may-cause-workflow · Updated August 19, 2026 · FDA enforcement record: FDA #Z-0962-2022

Cite this page

“Siemens SOMATOM CT Scanners with Software Error May Cause Workflow Issues.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/60978-siemens-somatom-ct-scanners-with-software-error-may-cause-workflow. Based on FDA recall #Z-0962-2022 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0962-2022%22&limit=1).

The FDA announced on March 7, 2022, that Siemens Medical Solutions USA, Inc. is recalling SIEMENS SOMATOM computed tomography x-ray systems due to a software error. The defect may cause scanning workflow interruptions and image artifacts.

How to tell if you have it

  • Brand: Siemens
  • Product: SIEMENS SOMATOM with software syngo CT VA30A_SP4
  • Models: SOMATOM go.Now (11061610, 11061618), SOMATOM go.Up (11061620, 11061628), SOMATOM go.All (11061630, 11061638), SOMATOM go.Top (11061640, 11061648), SOMATOM go.Sim (11061660, 11061668), SOMATOM go.Open Pro (11061670, 11061678), SOMATOM X.cite (11330001)
  • Serial Numbers: 106115 through 128102 and 130012 through 130065, 168108, 168163, 172508 through 172550
  • UDIs: 04056869051291, 04056869051307, 04056869051314, 04056869051321, 04056869151564, 04056869151588, 04056869151571, 04056869151595, 04056869249230, 04056869239736, 04056869249247, 04056869239743, 04056869231044
  • Units Affected: 547 units in the US

The hazard

According to the FDA, a software error may result in sporadic problems causing scanning workflow interruptions, unexpected user notifications, and image artifacts. These errors may also occur during interventional workflows, potentially leading to patient issues such as rescan requirements, unexpected X-ray dose, additional contrast media, delay in diagnosis, or scan abort.

Context

GovInfoNow's records show Siemens Medical Solutions USA, Inc. has 182 other recalls on record since June 6, 2017. Recent brand recalls include the Siemens ARTIS icono Ceiling Monitor Recall dated June 8, 2026, for loose screws, and the Siemens ARTIS Icono Biplane Recall dated May 20, 2026, for risk of movement loss. Other recent recalls of similar products include Philips Spectral CT 7500 RT Software Issues May Cause Image Artifacts (August 21, 2026) and Philips Ingenuity CT Scanners: Unintended Radiation Risk (August 7, 2026).

How to tell if you have this one

Check if your Siemens SOMATOM scanner has the syngo CT VA30A_SP4 software version. Affected models include SOMATOM go.Now, go.Up, go.All, go.Top, go.Sim, go.Open Pro, and X.cite with specific serial numbers listed in the recall notice.

  • Brand
    Siemens
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Software Version

    Verify your scanner's software version by checking the serial numbers listed in the recall notice.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “Nationwide” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA published this recall 51 days after the firm started it.

1. Firm started the recall: Mar 7, 202212. FDA classified it Class II: Apr 20, 202223. Published in FDA’s Enforcement Report: Apr 27, 202232022
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-0962-2022 (March 7, 2022) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0962-2022 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA