Siemens recalls certain SOMATOM CT scanners with software syngo CT VA30A_SP4 that may cause scanning workflow interruptions, unexpected notifications, and image artifacts. Affected models include SOMATOM go.Now, go.Up, go.All, go.Top, go.Sim, go.Open Pro, and X.cite.
Software error may result in sporadic problems causing scanning workflow interruptions, unexpected user notifications and image artifacts. Sporadic software errors may also occur during interventional workflows. Results in potential patient issues: Possible rescan , Unexpected X-Ray dose and additional contrast media, Delay in diagnosis, scan abort,and patient rescan
Siemens is recalling specific models of SOMATOM CT scanners due to a software error that can cause workflow interruptions, unexpected notifications, and image artifacts during scans. This may lead to potential patient issues like rescan requests, unexpected X-ray doses, and delays in diagnosis.
The software error in the syngo CT VA30A_SP4 version can cause sporadic problems during scanning workflows, including unexpected notifications and image artifacts. This may result in potential patient issues such as rescan requests, unexpected X-ray doses, and delays in diagnosis.
Healthcare facilities using the affected Siemens SOMATOM CT scanners are most at risk. Patients undergoing scans with these models may experience delays or additional procedures due to the software issues.
Check if your Siemens SOMATOM scanner has the syngo CT VA30A_SP4 software version. Affected models include SOMATOM go.Now, go.Up, go.All, go.Top, go.Sim, go.Open Pro, and X.cite with specific serial numbers listed in the recall notice.
Verify your scanner's software version by checking the serial numbers listed in the recall notice.
Affected models include SOMATOM go.Now, go.Up, go.All, go.Top, go.Sim, go.Open Pro, and X.cite with specific serial numbers listed in the recall notice.
The recall does not specify a remedy, so contact Siemens directly for guidance on next steps.
The recall states potential patient issues like rescan requests and delays, but does not mention serious injury risks.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0962-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0962-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
