Roche Diabetes Care recalls software version 2.5.2 (material number 08888353001) due to potential patient data mismatch when using browser back button. This web application was manufactured in November 2021.
Potential for patient data mismatch when using browser "back" button to navigate between patients when using the diabetes management software.
Roche Diabetes Care is recalling its diabetes management software version 2.5.2 because using the browser's back button can cause patient data mismatches. This affects users who navigate between patients through web applications. The issue could lead to incorrect health information being displayed.
When users navigate between patient records using the browser's back button, the software may display incorrect patient data. This happens because the software version 2.5.2 has a bug in how it handles patient record transitions. The mismatch could lead to incorrect health information being shown for a patient.
Diabetes management software users who have version 2.5.2 installed. Those with multiple patients in their system are most at risk of data mismatches.
Check if you have Roche Diabetes Care Platform Software version 2.5.2 (material number 08888353001) installed. This software was manufactured in November 2021 and is a web application hosted on a server.
Update to the latest version of Roche Diabetes Care Platform Software to fix the data mismatch issue.
No, this is a web application software hosted on a server with no physical product.
The software was manufactured in November 2021.
Check if you have Roche Diabetes Care Platform Software version 2.5.2 (material number 08888353001) installed. This software was manufactured in November 2021 and is a web application hosted on a server.
We’ve drafted a message you can send Roche Diabetes Care to request your refund or repair — edit it as you like.
Subject: Recall Z-1008-2022 — Roche Diabetes Care Roche Diabetes Care Hello, I own a Roche Diabetes Care that is covered by recall Z-1008-2022 from Roche Diabetes Care. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
